Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Many people are enjoying their phone problem free
on May 5, 2022
Posted by: BabyMan
Expertise:Intermediate
Had the phone for about a month now because my order was insanely late, which I was compensated for by Samsung. This camera moved me from iphones because of the multitasking, camera, and stylus. I've had zero issues so far with my phone. Battery life averages around 6 hours which is disappointing. I use my phone causally and that is enough for me. I usually get home with 40 to 45% after an 8hr work day with all the best setting on. I customized the hell out of my phone and will continue to enjoy it until the phone is unrepairable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No memory expansion slot!!??!!
on May 5, 2022
Posted by: Thunk
from Apex, NC
If I knew it didn't have a memory slot before I ordered I wouldn't have ordered it. You got me this time, but now I know better. Other than that, no complaints except for the battery life.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Every thing is good except battrey
on May 5, 2022
Posted by: Galaxy_forever
Expertise:Expert
I really missed my Galaxy S21 Ultra. That used to last more than a day but this one is horrible on battery. I have to keep charging this phone. I agree that the design and s-pen are great. Also, the camera works exceptional but without having a strong battery, none of these items are important (you should have a battery to use the features). I am counting days for S23 Ultra and hopefully, they fix this big bug by then.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!
on May 4, 2022
Posted by: Anonymous
from San Antonio, TX
[This review was collected as part of a promotion.] I absolutely love my S22 Ultra. Upgraded from the s10+ and so glad I did.
Photo quality is amazing and overall, it's a fantastic phone
Photo quality is amazing and overall, it's a fantastic phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's Ok
on May 4, 2022
Posted by: Hegster
from Minneapolis, MN
Expertise:Intermediate
Look, its not a bad phone, I like the design, looks gorgeous and works great. The problem is battery life, if your a heavy user, this is a 4 hour phone. I shouldn't have to turn off all the features just to get similar battery life to my 3 year old phone. Everything thing on this phone, Camera, screen, s pen, WiFi, internet all work great. Samsung needs to take a year and work on battery capacity and charging speeds. Still on fence about keeping phone, shame because it is a really cool phone.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from S21Ultra to S22 Utra
on May 4, 2022
Posted by: Alina
from Wilmington NC
Expertise:Intermediate
I admit I got it for the new embedded pen and ability to take notes which was not available when the 21Ultra came out. The camera of both cells phones is amazing! As an avid photographer I earlier upgraded from the Galaxy 9Note to the S21Ultra only a year ago but had to lose the Note feature. Now I have everything I need! I carry two high end Olypus cameras with Pro lenses to special shots and keep my 22Utra in my pocket for the quick and wide angle shots. For both I got the Samsung S-flip case that is easy to open and protects the screen. The new one is better designed than the one for the S21Ultra in that the front window cut out allows one to take photos with the front cover flipped to the back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best display on a phone.
on May 3, 2022
Posted by: GBest7
from East Wenatchee, Washington
Expertise:Intermediate
The brightness of this phone's display is amazing, especially for flying a drone. I can see what's going on even in bright sunlight. For me, it is the display that makes this phone really stand out. The size and quality of the display make it so much easier for these old eyes. I just got this phone, so far I'm very impressed with it's performance and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The screen is too fragile!!
on May 2, 2022
Posted by: Francis
from Queens, NY
Expertise:Expert
I don't recommend this phone because the screen is too fragile, it's like a light bulb. Mine got broken because it got hit with my charger, it was just little touch, it is incredible how easy the screen got broken!!
Definitely the screen of this phone does not have any quality. I checked an Iphone and the screen is so much better!!! My niece has an Iphone and it has fell so many time and the screen still good.
Definitely the screen of this phone does not have any quality. I checked an Iphone and the screen is so much better!!! My niece has an Iphone and it has fell so many time and the screen still good.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US