Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
4 months later..
on June 30, 2022
Posted by: ChineseFoodBag
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I preordered this phone 4 months ago, and today im still as impressed as i was when i unboxed it. This zoom on the camera is pretty amazing. Far surpasses any iphone camera ive seen. My friends are always surprised that i have an android phone with that much zoom. Also the new portrait mode on this thing is comparable with the iphone. The editing is so awesome. You can just remove things from pictures u have taken. Scary stuff lol..
I bought an otterbox for this phone and ive dropped it a thousand times at this point, everythings like new still. Love the pen, ive never had one before but i love using it for certain tasks, very precise. The charger for this thing charges my phone in about 35mins. Its awesome.
The fact that this phone will continue to get android OS upgrades over the next 5 years is an amazing plus for me. As i plan on having this phone for the next 10 years hopefully.
I was kind of forced into getting a new phone and after alot of research, this was the phone i landed on. So glad i made this choice.
My one con is the RAM. I wish it had more bc it can get a bit slow if ur running too many things at once, which i rend to do because of my profession. But its not as bad as i initially thought itd b. It kind of reminds me that i need to close some things up im not using, which isnt always a bad thing. I believe that in the long run, thatll actually help me preserve this bad boy and its battery.
Love the phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra Red
on June 30, 2022
Posted by: navIQ
from Brownsville, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone for my Birthday in April. I fell in love with the design, all the top notch features. I love this phone, it is exactly what i wanted and look forward to capturing those precious moments in my life with my family. The only thing that was kind of a bummer was the special edition color options, I chose the Red one. But when it arrives it was more of an orange/red or coral, but i still love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z axis vibration motor sucks.
on June 30, 2022
Posted by: Jesusknows
from Denver,Co
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone does not vibrate strong enough because they changed the vibration motor axis to be in parallel to the phone rather than perpendicular.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features works fine
on June 30, 2022
Posted by: Mukund
from Newington CT USA
Expertise:Expert
[This review was collected as part of a promotion.] Last month, did trade-in with old S21 Plus and got new S22 Ultra.
It works fine sound quality excellent, Front and real Camaro featutes are great.
No issue
It works fine sound quality excellent, Front and real Camaro featutes are great.
No issue
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor performance
on June 30, 2022
Posted by: Caro
from New Mexico
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 2 months ago and the quality of my photos and videos are extremely poor. The phone lags and overheats. This phone is garbage
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, July 11, 2022
Hi, thank you for your feedback on your Galaxy S22 Ultra. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. we have provided some links below that might be of use to you. Thanks again for being a Samsung customer.
Use the Camera app on the Galaxy S22 series:
https://www.samsung.com/us/support/answer/ANS00090243/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Use the Camera app on the Galaxy S22 series:
https://www.samsung.com/us/support/answer/ANS00090243/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
This is the ultimate smart phone
on June 30, 2022
Posted by: ksp408
from Georgetown, KY
Expertise:Intermediate
[This review was collected as part of a promotion.] I have remained loyal to Samsung and the Galaxy/ Note families for a decade, and this version has just entrenched that loyalty even more. I love having the S-Pen again with the Galaxy, since the Note was discontinued. Super fast processor, great graphics, and a sleek look. What's not to like?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
just buy it!
on June 30, 2022
Posted by: Anonymous
from Mahomet IL
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered mine. It got here fast, packaged nicely. Setup and transfer were simple. the phone is fast, great photos! the handwriting is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, awesome technology, worth every cent.
on June 30, 2022
Posted by: Anonymous
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I really love this new version of the s22 ultra. The screen is great all the technology is amazing. Great choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US