Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
great phone
on June 30, 2022
Posted by: flojo
from Brentwood ny
Expertise:Expert
Love features and battery especially the dex feature
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great upgrade from my S10+5G
on June 30, 2022
Posted by: Zymbo
from Palos Park, IL
Expertise:Expert
I have had this phone for almost 2 months and have never been happier. Once the phone recognized how and what I use the phone for on a daily basis the battery has not let me down. I have battery protection on (because I plan on keeping it for a while) so it only charges to 85% and I usually plug it in at the end of the night around 50%, but never less than 30%. The camera is amazing, and the pen is very useful for me to take quick notes from when the screen is locked. The phone is very powerful and love having 12gb of ram, considering I'm usually running at 8gb of use regularly. SAMSUNG DEX is so cool and I highly recommend looking into that if you haven't already! Great Job Samsung... keep up the great work.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Camera!
on June 30, 2022
Posted by: Rose
from Raleigh. Nc
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using S22 ultra now for over 3 months.
I love taking pictures and have been using s10plus prior to this phone. I never really made use of the zoom until recent trips where i found it to be very useful, the quality is awesome for the distance taken.
I'm one of those people who uses the stylus for notes on the go, i love that i can take the stylus out any time and start taking notes.
Battery life has also been great, i travel frequently and listen to music a lot as i go. From a full charge, i was able to use it for 14 hours travel time (heavy texting, a few calls, music, 1 movie on a small plane.) And still arrive with 17% left without plugging in throughout the trip.
All in all, i have been very pleased with this purchase!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazning phone!
on June 30, 2022
Posted by: stevej
from Kirksville MO
Expertise:Expert
[This review was collected as part of a promotion.] Just purchased 2 of these phones and they are excelent phones. Near perfrect!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I expected and more!
on June 30, 2022
Posted by: FreddyG
from Springfield, Ma.
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone when it first came out in March. If I expectations from Samsung. They did not disappoint. Beautiful screen. More cameras than I know what to do with!(I really enjoy being able to get super close up camera shots now without blurriness!) Exceptional downloading and organization. Added bonuses is the stylus. Something I'm new to but I'm quickly adapting. If you owned Samsung before, this upgrade is well worth it.:-)
I would recommend this to a friend!
Features
1 out of 5
1
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone, great cameras, exceptional pen
on June 30, 2022
Posted by: AndroidFreedom
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] I've used the Galaxy S7, then S9, then S21 Ultra, and now the S22 Ultra and I was quite happy with the S21, and the S22 is basically the same thing but with built-in S-Pen, which is fantastic for writing, btw. Slightly worse battery life than the S21, but disabling adaptive 1-120Hz screen extends it a bit. Fast, responsive, bright contrasty screen. No complaints. 256GB version is better if you like to take a lot of photos; 128 gets full a little fast. Small circular notch is much better than Apple phones right now (though iPhone 14 should make a smaller one)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone will be perfect for anyone
on June 30, 2022
Posted by: Anonymous
from Midland Texas
Expertise:Expert
[This review was collected as part of a promotion.] This phone has a perfect shape for people who come from iphone and want to try out a new brand. This phone has a perfect screen size that is so good to watch videos on or do anything!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quick and Powerful. Great Pic.
on June 30, 2022
Posted by: Steve
from PA
Expertise:Expert
[This review was collected as part of a promotion.] I'm a long time Motorola user who has grown tired of the poor updates. I buy my phones retail and this one was very expensive. However, with the 4/5 year update promise, I can make this last as long as 2 phones. So I decided to give it a chance.
I'm glad I did. I've never had a phone that was this quick. The camera takes great photos. The zoom is incredible. I tried doing the moon pic thing and got an incredible shot through a window! Being this is my first Samsung, I don't use a lot of Samsung apps, but Dex has been fantastic and runs better than some the PCs I use. I've found that the S-Pen is not essential, but it is nice to have.
The only real issue I've had is the compatibility issue with the ultrasonic fingerprint sensor and tempered glass screen protectors, but it's a minor thing overall. I see myself being happy with the phone for years to come.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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