Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Awesome Camera!!!!
on July 3, 2022
Posted by: NoNameJoh
[This review was collected as part of a promotion.] I love my phone so much!!! The camera is probably the best part for me. The phone overall is super customizable for me. I have had it for almost 3 months and I've had little to no issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just a Cord
on July 3, 2022
Posted by: N Savage
Expertise:Intermediate
I just purchased this phone today and so not really sure if it better than the last phone. What I do know is that it didn't come with anything to charge it, but the cord. I think that as much as this phone cost it could have at least come with an adapter to use with the numerous other devices I have had to purchase over the years for my Samsung phone.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, July 20, 2022
Hi N Savage,
Thank you for your purchase of the Samsung Galaxy S22 Ultra. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment.
Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items.
Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase this separately.
Thank you for being a valued Samsung customer. –Bethany
Thank you for your purchase of the Samsung Galaxy S22 Ultra. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment.
Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items.
Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase this separately.
Thank you for being a valued Samsung customer. –Bethany
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 3, 2022
Posted by: Amelvin
from Durham, NC
Expertise:Intermediate
Just bought this S22 ultra a few weeks ago and truly impressed with its features! A definite upgrade from my Note 9. Every day I find something new. Photos are phenomenal!
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone!
on July 2, 2022
Posted by: GMoney
from Wisconsin
I traded my galaxy s20fe for this because I felt like the battery on my s20 was somewhat compromised by a work app I had to have in order to keep my job. This phone is way better and while it has a slightly longer battery life, I feel like Samsung could improve on the batteries in these things if they wanted to.
That said, I love the s-pen feature! I enjoy using the phone (on which I did not install the work app) and it's really cool! For those of you on here who have issues with water in your charging port, use an OtterBox case. They're excellent protection against such issues. Never had that issue, never will!
That said, I love the s-pen feature! I enjoy using the phone (on which I did not install the work app) and it's really cool! For those of you on here who have issues with water in your charging port, use an OtterBox case. They're excellent protection against such issues. Never had that issue, never will!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible baterry
on July 1, 2022
Posted by: Alma22
from Los angeles
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone and seems like the batery does not last at all .i had to be charging it like 4 times in the day at least go thru the day .its so annoying i used to love samsung for the reson that the battery was the best.now is trash
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 22, 2022
Hi Alma22,
Thank you for your review of the Samsung Galaxy S22 Ultra. Concerning the battery, I’m attaching a couple links that should be of use.
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Should you need further assistance please feel free to reach out to Samsung Support linked below. Thank you for being a valued customer. –Bethany
Thank you for your review of the Samsung Galaxy S22 Ultra. Concerning the battery, I’m attaching a couple links that should be of use.
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Should you need further assistance please feel free to reach out to Samsung Support linked below. Thank you for being a valued customer. –Bethany
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone. I will always stick with Samsung
on July 1, 2022
Posted by: Sosh1011
from Vernonia, Oregon
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about a month and I really love it. I'm trying to get used to having a stylus again. Has a lot of camera's but they work really good, they take awesome pictures. I have had every galaxy since the galaxy 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S22 ultra
on July 1, 2022
Posted by: Olwayz grumpy
from Seattle
Love it. Had to grab new phone when s9+ finally broke. I ran it over but love s22 ultra s pen and camera price a lil much but f@#k it buy one if ur a Samsung lover you shouldn't be disappointed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on July 1, 2022
Posted by: dezertratz
from Tennessee
Expertise:Expert
[This review was collected as part of a promotion.] These phones are amazing! Beautiful screen, fast processor, and an unbelievable camera. I will add photos of the full moon I took while zoomed to 100x. I was holding the camera, without any external support, while sitting in a lawn chair on my back porch. But don't buy this phone just for the camera! This is the best Galaxy phone I have ever owned (and I started with Galaxy 1)!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US