Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
Decent phone
on July 10, 2022
Posted by: Mrcruz
from Pennsylvania
Expertise:Intermediate
Gets hot,using camera zoom it takes bad photos like the moon and stars for instance also camera switches lenses making it almost impossible to use with a telescope.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, July 25, 2022
Hi Mr. Cruz,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. I’ve attached a link that should be of help with the temperature of your device. Also some links from Samsung’s YouTube channel that will help with taking pictures. Thank you for being a valued customer. –Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy S22: Level up your photos with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. I’ve attached a link that should be of help with the temperature of your device. Also some links from Samsung’s YouTube channel that will help with taking pictures. Thank you for being a valued customer. –Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy S22: Level up your photos with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Written by a customer while visiting Samsung US
Customer Rating
5
Pen, Screen, finger print and battery are the best
on July 10, 2022
Posted by: blessrost
from Ga
Expertise:Expert
I used it already one month and didn't find any problem, much much better then fruit, especially screen, pen, finger print and battery
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super-fantastic Samsung Ultra
on July 8, 2022
Posted by: Anitka
from Beaverton, OR
Expertise:Expert
Me and my husband upgraded our phones thru the trade-in program and we LOVE the new S22 Ultra!!!
I am pleased that the stylus is back!!!
I am pleased that the stylus is back!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I expected and well worth the money!
on July 7, 2022
Posted by: IDCAR
from Boise, Idaho
Expertise:Beginner
I have had this phone for just two weeks, so I am still learning all the possibilities and features, but so far, it is just what I expected, and I am glad I made the purchase. The Camera is great, though there is a little stability issue when you get to the 100x zoom, but as a photographer, I have figured that part out, as it is similar to having a large telephoto lens on a Camera.
I have never had an S pen before, so I am still learning what I can do, but I like it. I also like the fact that I can take notes on the screen when it's black and not have to deal with opening the Note App in order to take notes; I am still learning all of that, but I love it. This phone is a big jump for me as I have had an S8+ for the past 6 years, so this is a fun new toy. I probably should have bought the 512GB, as I may find myself needing more storage as I learn how to do more, especially on the photography and note end of the things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but...
on July 7, 2022
Posted by: RedRome
from San Francisco
Expertise:Intermediate
Got the phone last month and I like it a lot moving from a galaxy note 8. But just be warned that it can not connect to some bluetooth devices, it just won't be able to detect and or cannot be detected by some devices. Like it works great with my wireless earbuds, but won't connect or be detected by my prius c (2015). Maybe just doesn't like old bluetooth?
Other than that, it's a solid phone.
Other than that, it's a solid phone.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy Bethany, Social Commerce, July 22, 2022
Hi RedRome,
We’re thrilled you’re liking your Samsung Galaxy S22 Ultra! I’m attaching a link to Samsung Support. Please feel free to reach out to them regarding your Bluetooth connectivity as they should be of assistance. Thank you for being a valued Samsung customer. –Bethany
smsng.us/Samsung-Support
We’re thrilled you’re liking your Samsung Galaxy S22 Ultra! I’m attaching a link to Samsung Support. Please feel free to reach out to them regarding your Bluetooth connectivity as they should be of assistance. Thank you for being a valued Samsung customer. –Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Not Grea. Should have kept my S21 Ultra
on July 7, 2022
Posted by: LWinny
from NY
Expertise:Expert
Too many issues with apps. S pen doesn't work as it should. I do not even like the photo quality versus the S21 Ultra. The over all smoothness of apps seems off
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce , July 21, 2022
Hi L Winny,
Thank you for your review of the Samsung Galaxy S22 Ultra. I’m attaching a link to Samsung Support so they can be of assistance with your apps and S pen. Please feel free to reach out to them at your convenience. Thank you for being a valued customer. –Bethany
Contact Us | Official Samsung Support US
Thank you for your review of the Samsung Galaxy S22 Ultra. I’m attaching a link to Samsung Support so they can be of assistance with your apps and S pen. Please feel free to reach out to them at your convenience. Thank you for being a valued customer. –Bethany
Contact Us | Official Samsung Support US
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Phone - Some Initial Issues
on July 7, 2022
Posted by: BGood
from Connecticut
Expertise:Expert
[This review was collected as part of a promotion.] I have had the phone for a few days, following the Z Fold3 and then Galaxies prior to that. The phone is beautifully designed, essentially a Note. However, I have had some issues in the first few days, such as unresponsiveness of call end and freezing at times. I will keep an eye on it.
Despite these issues, Galaxy phones always seem to improve with each generation. Overall though, this phone is of great value for the price.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on July 7, 2022
Posted by: Anonymous
from Cyprus
Expertise:Expert
[This review was collected as part of a promotion.] Its a perfect choice, would recommend it to everyone i know
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US