Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great phone for a great price
on July 13, 2022
Posted by: MJFrithjof
from United States
Expertise:Expert
A Sharp display, an amazing camera, and great build quality are only some of the reasons I would recommend this phone to anyone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grate phone
on July 13, 2022
Posted by: Beto
from Chicago IL
Expertise:Expert
I bought this phone a month ago and I like everything about it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on July 11, 2022
Posted by: Bigmunf3
from Columbia, SC
Expertise:Expert
I have had this phone for about two weeks. The camera is awesome, downloads are fast, the sound is amazing especially when watching videos or playing music. There is still a lot of features that I haven't played with yet but for the most part it was a great buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on July 11, 2022
Posted by: Djdark
from NY, NY
Expertise:Intermediate
I luv the fast & seamless switching between displays with high ram size.. The bug storage is a plus, 512 gb. The camera takes phenomenal pictures with a myriad of features. Glad I bought it for myself during Father's day. Also, bringing back the stylus as an Unofficial "Note" product was genius, the Note line of Galaxy phones were always my favorite.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S22 ultra
on July 11, 2022
Posted by: Ziko
from Bangor,ME
Expertise:Expert
I am happy with the phone, but I wish if it was flat screen with a better battery life like iPhone 13 pro max.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not as good as S21 Ultra
on July 11, 2022
Posted by: Star77
from NJ
Expertise:Intermediate
I would have rather bought a new S21 Ultra than the 22 Ultra. It's a good phone, but I like my old one better. This S22 Ultra is inferior in so many ways. But most notable being the audio, battery life, and camera quality all sucks compared to the older model.
Features
3
Performance
3
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 26, 2022
Hi Star77,
Thank you for review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to innovate and improve on our designs and functionality. I’ve attached a couple links regarding the battery that should be of use to you. Also some links from Samsung’s YouTube channel showing different features of the camera. Please reach out to Samsung Support, also below, concerning the audio. Thank you for being a valued customer. –Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to innovate and improve on our designs and functionality. I’ve attached a couple links regarding the battery that should be of use to you. Also some links from Samsung’s YouTube channel showing different features of the camera. Please reach out to Samsung Support, also below, concerning the audio. Thank you for being a valued customer. –Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
No a Good Device
on July 11, 2022
Posted by: Pedro
from Florida
Expertise:Expert
I trade my S21 Ultra, and guest what...it was way better,
1) When I used to take pictures with my S21 Ultra, no glitches, no camera stopping, NO O V E R H E A T I N G, S22 Ultra Does!
2) S21 Ultra Battery lasts all day long, S22 Ultra 3 pm 30%
General Terms this phone in comparation with S20+ S21 Ultra (Both owned by me) is a throwback!!! By the way if Samsung wants to know, No hits, No Cracks, and it's up to the last Software Update.
1) When I used to take pictures with my S21 Ultra, no glitches, no camera stopping, NO O V E R H E A T I N G, S22 Ultra Does!
2) S21 Ultra Battery lasts all day long, S22 Ultra 3 pm 30%
General Terms this phone in comparation with S20+ S21 Ultra (Both owned by me) is a throwback!!! By the way if Samsung wants to know, No hits, No Cracks, and it's up to the last Software Update.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 25, 2022
Hi Pedro,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to give our consumers the best products on the market. I’m attaching a link that should assist with the temperature of your phone and some articles that will be of use regarding the battery life. Please reach out to Samsung Support for the glitches you’ve experienced. Thank you for being a valued customer. –Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to give our consumers the best products on the market. I’m attaching a link that should assist with the temperature of your phone and some articles that will be of use regarding the battery life. Please reach out to Samsung Support for the glitches you’ve experienced. Thank you for being a valued customer. –Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features. High Quality
on July 11, 2022
Posted by: Anonymous
from Pine Hill, NJ
Expertise:Expert
[This review was collected as part of a promotion.] I bought this during pre-sale. The anticipation and wait was definitely worth every second. Cameras especially low light modes are outstanding. The battery life is excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US