Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
1
No major up grades and the battery life is awful!
on July 21, 2022
Posted by: Kory
Expertise:Intermediate
New phone that will make you married to a charger.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, July 28, 2022
Hi Kory,
Thank you for your review of the Samsung Galaxy S22 Ultra. We value all feedback as we aim to bring our consumers the best in product design and functionality. I've attached a couple links below that should be of use regarding the battery life of your device. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We value all feedback as we aim to bring our consumers the best in product design and functionality. I've attached a couple links below that should be of use regarding the battery life of your device. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra dual SIM
on July 21, 2022
Posted by: Frontsight
from Glen Allen, Va
Expertise:Expert
Best phone ever. Grate camera and features. Purchased the S22 Ultra with Dual SIM, Sim card and ESim. Greate to have my personal and business phones on one device. Seemless setup. To do this have to get the unlocked phone setup.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S22 Ultra top choice!
on July 21, 2022
Posted by: ChuyM
Expertise:Expert
I have had the S22 Ultra for about 3 months now. At first I thought it was a huge phone but it is perfect for viewing videos in 4K. The director's view gives videos front and rear camera access atvthe dame time which makes videos unique. The camera is the best quality I have used in a smartphone so far. The 5G signal on this model is great for T-Mobile and is faster than previous 4G and 5G model phones I have used. A real top choice and winner from Samsung here!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My worst samsung ever
on July 20, 2022
Posted by: Barco
Expertise:Expert
I bought this samsung a couple of months ago and it has been very disappointing. For the first time ever I want to move away from samsung. I wish I could get my samsung s21 ultra back...the battery underperforms drastically...my last s series...
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, July 28, 2022
Hi Barco,
Thank you for your assessment of the Samsung Galaxy S22 Ultra. We appreciate all feedback as it ensures we remain innovative with our designs and functionality. I’ve attached a couple links that should be of use concerning the battery life of your device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your assessment of the Samsung Galaxy S22 Ultra. We appreciate all feedback as it ensures we remain innovative with our designs and functionality. I’ve attached a couple links that should be of use concerning the battery life of your device. If you need any further assistance, please feel free to reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
S pen
on July 20, 2022
Posted by: Peaches
from Colorado springs
Expertise:Expert
Does the s pen work with camera like s20 where you can use clicker on pen to snap photo
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best android of 2022 so far
on July 20, 2022
Posted by: Richard Graham
from Columbus, OH
Expertise:Expert
This phone is amazing. Even though I’ve purchased a few of them previously, this is the resurrection of the galaxy note. It’s literally almost identical to the 2020 note and it’s amazing. My only critique is the curves on the display. The display is truly breathe taking though. I was trading in the Z fold 3 but that beast hits home differently so I’ll keep if for now ( fold 4 incoming). Apple and the fold have their hands TOO tight around me so I won’t be able to keep the phone but would definitely recommend to anyone. 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 19, 2022
Posted by: GUNNER
from Louisville, Ky
I have had a note 3, note 5, note 8, and a note 10 plus ! Loved all of them! Last yr I bought the Fold3 it was ok but I was missing the wonderful features of the note. Long story short I traded in my Fold 3 for the S22 Ultra and I am soo glad I did. I did lose money doing a trade in so early. It is what it is. I sometimes forget thw S22 Ultra , is not a note. It's great!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had in my life.
on July 18, 2022
Posted by: Maniacljedi
from San Antonio
Expertise:Expert
It was a toss up between this and the Google pixel pro 6, I chose the s22 ultra for the fact that it had a very updated stylus and as well as the Dex mode. The operating system for the Dex option is quicker than any other browser I have on any other device (Playstation, Xbox, tv) very smooth phone with half a terabyte.. battery consumption is pretty high, but I understand why, and to compensate for that, they offer the 25 watt super fast chargers which charges the phone fully in less than 40 minutes while on. 10/10 beautiful product, worth every penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US