Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
Decent phone
on July 24, 2022
Posted by: Chuck
from Pittsburgh
Expertise:Expert
Over all its an ok phone. I had come from the note series and have to say this is NOT a not. It's an ok phone. The worst part is the battery and signal. Always cuts ot no matter where I'm at.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
1
Response from Samsung USBy Bethany, Social Commerce, July 28, 2022
Hi Chuck,
Thank you for your review of the Samsung Galaxy S22 Ultra. We value all feedback as we aim to bring our consumers the best in product design and functionality. I've attached a couple links below that should be of use regarding the battery life of your device, also one that will aide with connectivity. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We value all feedback as we aim to bring our consumers the best in product design and functionality. I've attached a couple links below that should be of use regarding the battery life of your device, also one that will aide with connectivity. If you need any further assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest and fastest phone yet.
on July 24, 2022
Posted by: Steve J
from Los angeles
Expertise:Expert
[This review was collected as part of a promotion.] Had this for a few months now. Lot of people complained about the battery life. Once you tweak the settings enough it can last you a good day or so. Depending on your usage. I'm not much of a heavy user. So I don't charge it as much as people who play games or have the screen on for long periods of time. Picture quality surely stepped up from the s20 and 21. Worth getting it.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy S22 Ultra, 256GB (Unlocked)
on July 23, 2022
Posted by: Didine
Expertise:Expert
The phone gets hot quickly. I had the Galaxy S21 Ultra. I did not encounter that problem. I trade-in my phone because the screen was broken. I am extremely disappointed.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 29, 2022
Hi Didine,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve the designs and functionality of our products.
I've attached a link that should be of use with keeping your device at a normal temperature. If you need further assistance please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve the designs and functionality of our products.
I've attached a link that should be of use with keeping your device at a normal temperature. If you need further assistance please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Top performer. Extremely Impressive
on July 23, 2022
Posted by: rdsOLDschool
from FL
Expertise:Expert
Just over a month of use, this is one super mobile phone.
Began with Samsung Galaxy S2 back in the day.
Every Galaxy upgrade I got was one step closer to beating the iPhone. This S22 Ultra surpasses the iPhone easily. Advanced features make the top of the line iPhone made for people who are text illiterate. The only way you see an iPhone now is in the rear view mirror.
Began with Samsung Galaxy S2 back in the day.
Every Galaxy upgrade I got was one step closer to beating the iPhone. This S22 Ultra surpasses the iPhone easily. Advanced features make the top of the line iPhone made for people who are text illiterate. The only way you see an iPhone now is in the rear view mirror.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Deleted messages/Trash Folder
on July 23, 2022
Posted by: Buddy
from Miami, Fl
Expertise:Expert
I would like Samsung to bring back the trash feature, which I was accustomed to from all the Note series phones I had. I love Samsung products, but this S22 Ultra does not have the trash feature. I have deleted important message which contained pictures of my 3 year old daughter. Please find a way to add this feature back and made available for the S22 Ultra. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S22 ULTRA review
on July 23, 2022
Posted by: Shane
from Riverside, OH
Expertise:Beginner
It's totally worth the upgrade from a Note 10+! I recommend it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery is Trash
on July 22, 2022
Posted by: MB Tranzport LLC
from LAS VEGAS
Expertise:Expert
Nice phone but the battery life is absolutely trash. What is Samsung gonna do about this issue??????????????? Worse battery life of any phone I've ever purchased
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce , July 28, 2022
Hello,
We appreciate you taking time to review the Samsung Galaxy S22 Ultra. We value all feedback as it ensures we remain innovative and improve on the design and functionality of our devices. I've attached a couple links that will be of use regarding the battery. Please feel free to reach out to Samsung Support if you need further assistance. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking time to review the Samsung Galaxy S22 Ultra. We value all feedback as it ensures we remain innovative and improve on the design and functionality of our devices. I've attached a couple links that will be of use regarding the battery. Please feel free to reach out to Samsung Support if you need further assistance. Thank you for being a valued customer. -Bethany
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Indispensable beauty
on July 22, 2022
Posted by: Sural
from Aldie VA
Expertise:Expert
[This review was collected as part of a promotion.] I am a long time Samsung fan. Used Notes a long time. After seeing S22 embracing a stylus I told myself time for a new experience.
Its design, proprietary apps supporting S Pen, excellent photo video quality, Windows connectivity, DeX app make this beauty indispensable.
Its design, proprietary apps supporting S Pen, excellent photo video quality, Windows connectivity, DeX app make this beauty indispensable.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US