Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Best phone
on August 6, 2022
Posted by: peel215
from South Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best device I've used in years. Best phone camera also
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Photography powerhouse
on August 6, 2022
Posted by: PolyStoly
Expertise:Expert
[This review was collected as part of a promotion.] Got it second one for my wife , love thos phone especially for photos. If you photographer must have , pro mode and Expert Raw amazing features samsung did a great job giving pro users to take full control of the camera.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 6, 2022
Posted by: Mystic
from Havre, MT
[This review was collected as part of a promotion.] Everything good on this phone, smooth and nice experience 5/5
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra
on August 6, 2022
Posted by: Artist2969
from Grand Rapids, MI
Expertise:Expert
Oh WOW!!!!!! I purchased the S22 Ultra and this phone is OUTSTANDING! I was hoping that Samsung brought back the pen and they did just that. This phone is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but color is lacking
on August 4, 2022
Posted by: Disappointed
from Ohio
Expertise:Intermediate
Bought red, looks orange so i bought, recieved a salmon pink/peach color. Please make the color name accurate and please please please make a sunset orange color. True to color. Its called agalaxy give us a sunset orange color option, or a nebula color thats splashed with different galaxy colors or something super unique to match the amazing phone and features. By far best screen, performance and features on the market. Make the colors make a statement with the gorgeous design and features. Please
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Charging error
on August 4, 2022
Posted by: Supermantl3
from Pennsylvania
Expertise:Intermediate
I constantly get a message stating that there is moisture in the charging port. My phone has never been wet and most of the time is in a low controlled humidity environment. The error may last 3 days with the only way to charge it is wireless charging. I've seen forums where multiple people with this phone have the same issue
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 8, 2022
Hello. Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to innovate and improve on our product design and functionality. Please reach out to Samsung Support, attached below for assistance concerning the message you've been receiving. Also it sounds as if your device is still under warranty so I've attached that as well. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Support
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
No headphone jack.
on August 3, 2022
Posted by: BuyersRemorse
Expertise:Intermediate
Why would they remove the headphone jack? What a terrible design. Now I just have to buy a headphone jack adapter because I don't know what kind of soft, predicable life the folks at Samsung have but bluetooth headphones aren't viable for me. I regret buying this phone. I'm going to try and take it back and find a brand with a headphone jack.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 8, 2022
Hello. We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. All feedback is valuable as we strive to give our consumers the best in product design and functionality. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items.
Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase this separately. If you need further assistance, please reach out to Samsung Support attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase this separately. If you need further assistance, please reach out to Samsung Support attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Note...Period!
on August 3, 2022
Posted by: PunyAdvocate
from Winchester, California
Expertise:Intermediate
I have used this and in 6 months id say it is far the best Samsung Galaxy note ive used.The cameras were great both pictures and videos, The software updates were on point , Its an ALL DAY battery, as my Day in the Life experience, it can last after the day I got home from work. I have dropped this phone twice with no case and I must say no damage nor no cracked screen on this phone. Now thats DURABILITY! Its a daily driver for me for 6 months. So if you want to purchase this phone, go for the Snapdragon version. This chip is excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US