Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
2
Battery is the worst
on October 4, 2022
Posted by: Suddhasish Roy
Expertise:Expert
I am ardent Samsung Galaxy fan and used all the Galaxy phone starting from S6. My Galaxy S21 Ultra camera was having problem which forced me to buy the Galaxy S22 Ultra. Never thought that the battery will be worst. Charge 85% and use normal phone will drain it and you have to charge again in half a day. And if you use the phone little heavy on the clicking picture or editing it will make you suffer. Put all apps in deep sleep and clear memory and all the required troubleshoot did not save the battery. You have to charge every time. not sure if the 5000-power battery is a joke in S22 as S21 is still good on the battery.
Samsung, please fix it. This is not expected.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 5, 2022
Hi Suddhasish Roy,
Thank you for your review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to bring our consumers the best in design and functionality. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to bring our consumers the best in design and functionality. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
love it
on October 4, 2022
Posted by: nikie10
from Bradenton Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this with a trade in and I love it,samsung has good phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone out there hands down
on October 4, 2022
Posted by: Geo82166
from Rochelle Park New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] I have many sensitive phones during the years but this phone is the best phone I ever had. Taking pictures of fantastic many people see my pictures and they can have a professional camera. And when it comes to apps and features the phone is fast you can do productivity much faster also with this phone how do you recommend people getting this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 3, 2022
Posted by: Yuvia
from AUSTIN
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone when I came our. So far so good. Everything works the phone upgrade was so easy. The Samsung staff is so amazing they found the best deal for me. The phone is very fast and allows me to code and paperwork
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review S22 Ultra
on October 3, 2022
Posted by: 0rtiz682
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre ordered this phone in hopes to have a better battery and better performance, and it's so far been the greatest phone I've earned and I regret nothing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No Other Phone
on October 3, 2022
Posted by: Cellgeek21
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] I have owned the Ultra for 7 months now, and I am someone that like to change from different phones on a constant basis. This phone has fell nothing short to my lifestyle. I have a pen for when I fall into those moments of "Hang on I have to find a pen", and the camera is amazingly hard to give up for me. I run the BETA software on the phone, and still is smoothly operating with every task. This is the device that has made me the biggest Samsung fan. They have come a long way with there software and skin overlay in the operating system. One device that I do not regret purchasing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features and compatibility are awesome
on October 3, 2022
Posted by: JamZZ
from Georgia
Expertise:Expert
[This review was collected as part of a promotion.] So, I've been a iPhone user for a long time. I just recently switched to Samsung, the first thing they offered was the s22 ultra immediately I felt "this phone is perfect" getting service on the phone was a breeze. Getting my ios information transferred was so easy. The s22 pairs so good with my monitor in my car, with my iPhone it was such a hassle to operate, but with my s22 it works so smooth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Wonderful Galaxy S22 Ultra Cell Phone
on October 3, 2022
Posted by: Betty
from San Diego, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my cell phone a few months ago. I really like it. It takes beautiful photos. The many different features are great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US