Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Just okay
on October 5, 2022
Posted by: Jlove
from Chicago
Can't tell the difference in performance between my G21 ultra and my new G22 ultra except for stylus pen. Need to work on picture quality on low light setting. My daughter's iPhone 12 performs whole lot better in dim light.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my S pen
on October 5, 2022
Posted by: ElRoastbeef
from Miami Florida
Expertise:Expert
[This review was collected as part of a promotion.] So I'm loving the new galaxy S22 ultra. I have never had an ultra till now and let me tell you. I love this phone, I was pretty bummed out the notes were cancelled but all you guys did was rebrand the note to the S22 Ultra. Love that the pen delay is mostly gone, the touch is flawless. Love the size of my phone is perfect. The processing speed is amazing and the memory is crazy. I know I chose the bb 500gb as I was unable to find the 1tb memory one. Regardless you guys did amazing with the phone. The one major draw back is the battery life. For a phone this powerful I think the battery should last way longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Data drops constantly
on October 5, 2022
Posted by: Josh
The phone loses data connection from your network and has to be restarted constantly. Not the first Samsung phone to have issues with this. It's a really expensive brick that can't operate outside of your home wifi, every update they put out makes it disconnect more..
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Josh,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. I’ve attached some links below that should help with the connection of your device. Also, it sounds as if your Galaxy S22 Ultra is still under warranty, so I’ve attached the link to our warranty department as well. Please reach out to them for assistance as needed. Thank you for being a valued customer. –Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. I’ve attached some links below that should help with the connection of your device. Also, it sounds as if your Galaxy S22 Ultra is still under warranty, so I’ve attached the link to our warranty department as well. Please reach out to them for assistance as needed. Thank you for being a valued customer. –Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
It has a great camera
on October 5, 2022
Posted by: 849ism
from Copiague, NY
Expertise:Expert
[This review was collected as part of a promotion.] I love my s22 ultra this is the best phone in the world
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good camera, fast
on October 5, 2022
Posted by: Jokerkid
from MN
Expertise:Expert
[This review was collected as part of a promotion.] Powerhouse. Usefulness in work with the s pen and note/excel
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 4, 2022
Posted by: Cyndee
from Bergenfield new Jersey
Expertise:Expert
I can't believe I have this cell phone. It's the bomb. You all gotta get it. Great experience with this phone is mind blowing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on October 4, 2022
Posted by: Chuku
from NM
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this device and I'm really glad to make decision to buy it. I have never worried about battery it gives me all day with heavy use. I has never hang on me even with intense graphics games, got bit hot but overall it's amazing device. And I really have no words for display it's awesome no other phone has matched with s22 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great service
on October 4, 2022
Posted by: Mike
from Missouri
Expertise:Expert
[This review was collected as part of a promotion.] Best phone I have ever owned. I don't use any other phones anymore. One device and it meets all needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US