Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
Great features, low battery
on October 6, 2022
Posted by: Ranjeeta
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a month ago and I am really happy with the phone overall. It has great features like smart view, quick share, eye comfort shield, link to windows and s pen actions to name a few. The added feature with pen are amazing and the feel and features with pen are amazing ( selfie, notes, photoedits)..the only issue is that I need to. Hargett my phone regularly every night. Battery life is horrible even after optimizations.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Ranjeeta,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you're enjoying your device! . I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you're enjoying your device! . I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android phone
on October 6, 2022
Posted by: Dropkik8
from Ny
Expertise:Expert
[This review was collected as part of a promotion.] Must buy phone. Great features and amazing camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 5, 2022
Posted by: Caliche
from Tampa, fl
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it a week ago , so far so good, loving it so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Need battery help
on October 5, 2022
Posted by: Gigi
from Kansas
Expertise:Intermediate
I wish the battery life was longer!! I have to charge several times a day. I've followed what's recommended to extend battery life too. I have a life saving app on mine so I really need it to have a reliable phone with great battery
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hi Gigi,
Thank you for your review of the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Oversized junk
on October 5, 2022
Posted by: Abqchad73
Oversized junk that is too propritory that it will not work many apps including any virus apps. Even refuses to accept less than 5 star rating
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached some links below that should help with the connection of your device. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I’ve attached some links below that should help with the connection of your device. Please reach out to Samsung Support for further assistance. Thank you for being a valued customer. –Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera, user friendly. Bye iphone!!
on October 5, 2022
Posted by: mobilephotographer93
from Minneapolis, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded in my iPhone 13 pro max for the S22 Ultra because I am tired of apple products and how far behind they are technically. I am actually able to customize my phone how I want. I am a big mobile photographer and I love the camera on my s22 ultra, the 13 pro max does have a good camera though, I'll give Apple that. I do not regret my decision to switch and with Samsung switch, the process going to Samsung was smooth and easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 5, 2022
Posted by: Niecykeel
from Florida
Expertise:Beginner
[This review was collected as part of a promotion.] I only have had my phone for 1 week but I love it do far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing.
on October 5, 2022
Posted by: daysi
from houston tx
Expertise:Expert
i had purchased the s22 utra by pre order, till now 0 complains love the phone, i have enjoyed the camera so much within the zoom as well, beautiful pictures. will be sticking with this phone for at least 2 more years all features i need there all in here.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US