Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Camera none like it!!
on October 12, 2022
Posted by: Monmon
Samsung @ its best!!! So happy with my new device!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
incredible camera
on October 11, 2022
Posted by: mostwink
from boise, id
Expertise:Intermediate
[This review was collected as part of a promotion.] this is my fourth phone in the notebook/ultra line. excellent screen quality and incredible photograhs.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Is it worth upgrading from s21 ultra
on October 11, 2022
Posted by: Habibi
from Nashville TN
Expertise:Expert
Not as good as the s21 ultra... The cameras are almost same.. and the mic and sound is not as good as s21 ultra.. upgraded for nun...
Features
4 out of 5
4
Performance
3 out of 5
3
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Bethany, Social Commerce, October 12, 2022
Hi Habibi,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to bring our consumers the best in design and functionality. I've attached some links that show just a few of the great features of your new phone. Also, a couple that should help with the sound and microphone of your device. If you need any assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany

Microphone issues with Galaxy phone or tablet (samsung.com)
Sounds, vibrations, and notifications on your Galaxy phone or tablet (samsung.com)
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube
Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy fan
on October 11, 2022
Posted by: Nosleep
from Nashville, Tenn
Expertise:Expert
[This review was collected as part of a promotion.] Since my first galaxy (S8), it was no turning back from samsung products. My first exclusive piece of tech from samsung was the best phone on earth ever made, the first samsung galaxy curve!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super Samsung fan
on October 11, 2022
Posted by: Taipei0101
from NY
Expertise:Expert
[This review was collected as part of a promotion.] Back to 2017, i change my iPhone 6s to note 8. In the beginning, I just curious about Samsung after note 7 battery issue. I thought they will totally fix all the problems. But I underestimated them. The note 8 is way better than other phones.
And start from note 8, I change phone almost every, s10, s20, s21 ultra, s22 ultra. They are all magnificent phones ever.
The point is , it's much better than iPhone series!!
Thanks for Samsung, make me become their super fan!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but not great yet
on October 11, 2022
Posted by: Arijit9904
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Everything is good except(Battery life can be improved, video quality is still not the best, Animations still not totally smooth, poor quality management. Had to buy a second S22 ultra because of a stupid moisture detect pop-up for changing port even though I didn't even put my phone in water or anything.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Feature full phone, but some areas need improvemen
on October 11, 2022
Posted by: Juju
from Seattle, WA
Expertise:Expert
[This review was collected as part of a promotion.] The camera quality is stunning. The S-pen does all it can for a phone.
But the performance and battery efficiency is lacking and the numbers show. Feels comparable to my S10.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, and awesome camera!
on October 11, 2022
Posted by: Lucho Jacksonville
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the S22 Ultra 6 months ago, it's great to have the S pen for notes. The camera is incredible with an amazing zoom.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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