Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Beautiful screen
on October 16, 2022
Posted by: Imannoyedtbh
Expertise:Intermediate
Had it since the release date , love it . Had no problems since day 1 .
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on October 16, 2022
Posted by: Btjames
from Chicago, Il
Expertise:Expert
Very poorly made phone, sPen doesn't work. The battery is not the greatest. The s21 was a much better phone
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 17, 2022
Hi Btjames,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue leading the charge on innovation. I've attached some links that should be of help regarding the battery life of your device. Also, the link to our warranty department. Please reach out to for assistance with your S Pen not working. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue leading the charge on innovation. I've attached some links that should be of help regarding the battery life of your device. Also, the link to our warranty department. Please reach out to for assistance with your S Pen not working. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Heavy weight and heavy duty
on October 16, 2022
Posted by: Biloo
from Hattiesburg
Expertise:Expert
[This review was collected as part of a promotion.] For screen lovers and camera freaks. This is the go to phone. The image quality is beyond anything at the market right now. The screen size and resolution is superb gorgeous. The one department it struggles is the battery life and camera shutter speeds which can both be tweaked via software updates.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 16, 2022
Posted by: Leorocha
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my phone when it was available for preorder and its simply been very good some minor lags here and there like itll just restart out of now where and crash but its good none the less.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Operator
on October 16, 2022
Posted by: Traveler14
from Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone's does all I require smoothly and attractively. I could only hope moving forward we have augmented reality glasses running with these devices to provide helpful information about the world around us and to give us distance, zoom etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great but...
on October 16, 2022
Posted by: vantran_j
from Brooklyn, NY
Expertise:Expert
[This review was collected as part of a promotion.] The only 2 gripes I have are:
1) The corners aren't rounded like the S21 Ultra.
2) The camera cutout design is a step backwards. Much preferred the design of the S21 Ultra where there was a slab of aluminum around the cutouts.
1) The corners aren't rounded like the S21 Ultra.
2) The camera cutout design is a step backwards. Much preferred the design of the S21 Ultra where there was a slab of aluminum around the cutouts.
Otherwise it works great, nice color and the S Pen is a nice bonus.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Note ever!
on October 15, 2022
Posted by: Humaid
from Des Plaines, IL
Expertise:Expert
[This review was collected as part of a promotion.] Been a true loyal fan of Note since Note 1, then Note 2, Note 5, Note 8, Note 20 and now this S22 Ultra (Note 22). It's their best of all the previous Note generations. They have refined the phone so incredibly that it has everything thay you would ever need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on October 15, 2022
Posted by: Beyond Frustrated
from PA
Expertise:Intermediate
The worst experience I've ever had with a Galaxy phone. It won't receive group texts with pics or texts with pics. It allows me to send a pic every now and then. tech support couldn't resolve it. Same issue with 2 GS22Ultras. returned the 1st one, 2nd one has same issue. DO NOT BUY. I want to throw this piece of crap through a wall!!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, October 17, 2022
Hello,
Thank you for review of the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for review of the Samsung Galaxy S22 Ultra. We value your opinion as we continue to innovate and improve on our product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US