Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
Manufacturer defect
on October 23, 2022
Posted by: Hdyeb 22
from Idaho
Expertise:Expert
Speakers came out of the box with a crackling sound, couldn't even understand voices out of it
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 24, 2022
Hello,
We appreciate all assessments as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate all assessments as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've attached a link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
So far it is the best phone I've ever owned .
on October 23, 2022
Posted by: Little_beautiful2
from Santa Fe, NM
[This review was collected as part of a promotion.] Had it almost 2 months it hasn't disappointed so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most amazing phone
on October 23, 2022
Posted by: EJV96
from Hialeah, Florida
Expertise:Expert
[This review was collected as part of a promotion.] The best features you could want in a mobile phone combined with a spectacular design makes you fall in love with Samsung. I'm lovin 'it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Best phone on market
on October 23, 2022
Posted by: nkrywko
from Michigan
Expertise:Expert
[This review was collected as part of a promotion.] Pre-ordered this phone and loved every minute of it can't wait for s23
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 22, 2022
Posted by: Slava
from Idaho
Expertise:Intermediate
I bought this phone 2 months ago and I love it. Yes it's a bigger phone but with someone with some big hands it's just perfect and easy to use and type. Camera is amazing and I love it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Camera, insane fit and finish.
on October 22, 2022
Posted by: knumber3of2
from Akron, OH
Expertise:Expert
Literally the only thing I'd change is the size of the phone. It takes some adjusting to get used to. The fit and finish of this phone is INSANE. The display is beautiful. The camera setup is one of the best on any smartphone. Battery has multi day lasting power. I can't say enough good things about this phone.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera/computer
on October 22, 2022
Posted by: Mikamaui
from Portland, OR
Expertise:Expert
[This review was collected as part of a promotion.] This phone takes the best video/pictures. It is lightning quick with a few android tweaks. Super clear and bright screen. It my favorite!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unique, Amazing, and Beautiful
on October 22, 2022
Posted by: Skylar
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] Ima be honest. This is literally the best phone I ever had and the best purchase I ever made. There's so many things that make the S22 Ultra stand out from other companies. I love how the huge screen, S pen, and burgundy color compliment the phone. it gives it a premium suffisticated vive and I here for it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US