Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great Phone
on October 24, 2022
Posted by: Calvin0895
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone since it released and I have loved it. Runs great, love the size, and has a great battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs a trifold kickstand case
on October 24, 2022
Posted by: Anonymous
I like the phone but not the covers. Can you make a kickstand flip case with a clear cover? Please!!! I had one for my Galaxy Note and used it several hours every day. I can't imagine a phone without a tri-fold (adjustable) - three panels -- case.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not good
on October 24, 2022
Posted by: Mauro
from Kissimmee Florida
I bought this a month ago and I don’t like it. Cámara and sound not good and too many other things
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, October 25, 2022
Hi Mauro,
We appreciate you taking the time you review the Samsung Galaxy S22 Ultra. We value your opinion as we aim to innovate and improve on the design and functionality of our products. I've attached a few videos from our YouTube channel that show some of the cool camera features of your new phone. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany

Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well balanced smartphone
on October 23, 2022
Posted by: Sango
from Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this couple of months ago and overall it is good. Performance wise it's great but it is a bit heavy phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on October 23, 2022
Posted by: Sam Maga Man
from Jacksonville Florida
Expertise:Expert
I have had my Galaxy S22 Ultra for 8 months and I have loves every moment with my phone. It has not failed me one time. I use it for work and pleasure. Camera features are awesome and having stylus for people to sign their name is great, too! Everyone who sees my phone ask about it. I am able to do most of my social media on it as well! Thanks Samsung
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on October 23, 2022
Posted by: Rocloc
from Rochester New York
Expertise:Expert
[This review was collected as part of a promotion.] I have always used Samsung and every year when I upgrade the devices get better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung s22 ultra
on October 23, 2022
Posted by: TechSabby
from Washington Dc
Expertise:Expert
[This review was collected as part of a promotion.] Great camera, however, there are many glitches presented when you are recording videos. It might record for a minute them due to an error with the software it might not even save the film. The resolution of and screen and camera are great however the curves of the phone does not permit for having a good quality screen protector. Also, the US version of is Samsung phone is not good at all due that it only allows one sim card. It should be a dual sim card as they worldwide counterparts, but they don't do that:s
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone, bad "upgrades"
on October 23, 2022
Posted by: 903SafeCracker
Going from the Note 20 Ultra to the S22 Ultra, I was disappointed. The camera quality is not as good. Clarity is close, but the zoom capability is quite subpar on the s22. It seems to be a lot slower than the Note 20 also. I am not impressed and I most likely will not be getting another one. Also, I am quite disappointed with the removal of the microSD slot. Bad move on Samsung's part. Otherwise, the phone is big, fast, fragile and still superior to most others.
Written by a customer while visiting Samsung US
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