Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
My 6th Samsung Galaxy phone and the best yet!!
on October 26, 2022
Posted by: Jhadley
from Sacramento, CA
Expertise:Expert
[This review was collected as part of a promotion.] I have had my Galaxy S22 Ultra for a month now. Fast and responsive for my heavy use. The best camera I have every owned.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great experience
on October 25, 2022
Posted by: Kazzam
from Richardson, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone over a month ago and I have been having a great time with the device. It's snap and fluid at the same time and I wouldn't buy anything else.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY ultra 22
on October 25, 2022
Posted by: Csmooth14
from Detroit, MI
Expertise:Expert
I brought this a year ago and it a great phone I love it. It the best of the best phone on the market.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
fantastic camera and software performance
on October 25, 2022
Posted by: Chavinda
from Columbia, Mo
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from my s8 active which i loved for the battery life and durability. But wanted a power house like my note 5. The display is a thing of art itself. And i love the versatility that this provides like heavy image processing and S pen! Do wish the display was flat though.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looks awesome and powerful
on October 25, 2022
Posted by: S22 ultra the best
from Washington DC
Expertise:Expert
I bought that phone 2-22-22.
The best phone I ever had so far , looks awesome
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No SD I'm done! Fake iPhone
on October 25, 2022
Posted by: CorvetteTrev
from Westport, CT
Expertise:Expert
No SD CARD. BATTERY GETS HOT. NO BLACK AND WHITE WITH BLUE, GREEN, YELLOW, OR RED ONLY PHOTOS, (like the Note 2 had) no text message read back out loud. Speed up, slow down, different accents. I loved those two features. Infrared was nice. This seems like a spy phone for big tech and lacks the little things that matter to the end user. 1 star because it can make a call. Cloud storage is a scam.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Bethany, Social Commerce, October 27, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to bring our consumers the best in product design and functionality. I've attached a link that should be of use with keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Ever Phone
on October 24, 2022
Posted by: Snow
from Orem, Utah
Expertise:Expert
[This review was collected as part of a promotion.] Best ever phone. Highly recommended. Also samsung UI is the best in Android.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. So many customizations
on October 24, 2022
Posted by: Cignal
from Austin, tx
Expertise:Expert
[This review was collected as part of a promotion.] Just bought this s22 ultra and it's awesome. The screen is the best
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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