Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Just bought this phone
on December 2, 2022
Posted by: Mr Scientific
from Kansas City MO
Expertise:Intermediate
[This review was collected as part of a promotion.] Just bought this phone yesterday, I wish the edges where the glass meets the frame would be more snug or sealed the weight is more dense on top, it has a lot of features so I'll have to do a update after a few months to assess user experience.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent representation for Samsung
on December 2, 2022
Posted by: Bwf20101203
from Birmingham, Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been a Samsung customer so many years. Sure they have their ups and downs. Who doesn't? I'm in love with this phone! The gesture navigation is so easy compared to the button navigation. I truly feel like my phone moved where I want it to go intuitively. The touch screen feels like smooth suede. I cannot stop feeling it. The camera is amazing! Excellent zoom and clarity! love how it doesn't block me from customizing it exactly how I like it. It's app friendly, meaning it's adaptive to many different apps and their settings nonetheless of their sources. It's deaf friendly as well. Flash notifications are top notch. Their live caption feature is useful when subtitles are not available. Oh their live transcription app helps so much in converting speech to text in one on one meetings. This app also lets you turn on sound notifications such as baby sounds, water running, dog barks, etc. It was so sensitive it actually picked up my son's baby cries even before my hearing friends hear him. I was in awe! Overall, this phone is a beautiful, wholesome representation of Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it
on December 2, 2022
Posted by: Daddy
from Wellsville Ohio
Expertise:Beginner
[This review was collected as part of a promotion.] I bought s22 ultra 1.5 years ago befor that I had a note and I suggest their products to anyone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
3
Connectivity issues
on December 2, 2022
Posted by: Gabrielludwig1975
from Oshkosh Wisconsin
Expertise:Expert
[This review was collected as part of a promotion.] When I leave a wifi signal it stays in 4g or lower for a long time, I normally turn off the cellular data then back on to get it to switch quicker.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 2, 2022
Hi Gabrielludwig1975,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we aim to give our consumers the best in design and functionality. I've attached a link that should help concerning the connectivity of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we aim to give our consumers the best in design and functionality. I've attached a link that should help concerning the connectivity of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on December 1, 2022
Posted by: Stratus
from Diamondhead, MS
Expertise:Intermediate
[This review was collected as part of a promotion.] Had the phone for a while, very durable and man an Otterbox really helps this thing not crack!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on December 1, 2022
Posted by: Jordan
from Texas
Expertise:Expert
Trash. I would give it 0 stars if I could. Battery life is literally only good for 8 hours. Good luck figuring out how to change and save the 15 different notification tones on this brick. The camera is good, but other than that, it is trash. Wont stay connected to my brand new vehicle. When in Android connect mode on the vehicle, multiple apps are blocked from being used. Support is laughable at best.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 5, 2022
Hi Jordan,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we continue to bring our consumers the best in design and functionality. I've attached some links that should help with your notifications, connectivity, and battery life of your device. Please reach out to Samsung Support, also below, if further assistance is needed. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we continue to bring our consumers the best in design and functionality. I've attached some links that should help with your notifications, connectivity, and battery life of your device. Please reach out to Samsung Support, also below, if further assistance is needed. Thank you for being a valued customer. -Bethany
Control app notifications on your Galaxy phone or tablet (samsung.com)
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Bluetooth device won't stay connected to Galaxy phone or tablet (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
S21+ ultra is a killer device.
on December 1, 2022
Posted by: Mark
from Fuquay
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so use to getting the Samsung Notes phones but decided to get the S21+ Ultra and have been a fan ever since. I will not go with any other device or brand. Samsung has always been stand up in the phone business and will stick with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, little expensive
on December 1, 2022
Posted by: Phani
from Novi, MI
Expertise:Expert
[This review was collected as part of a promotion.] I bought a couple of days ago and I do like the features. However I find the phone to be expensive than competitors phones.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, December 2, 2022
Hi Phani,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. We are glad you're enjoying the features! Please reach out to Samsung Support, attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. We are glad you're enjoying the features! Please reach out to Samsung Support, attached below, if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US