Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great phone
on December 4, 2022
Posted by: Nipperscott6
from East Moline il
Expertise:Intermediate
[This review was collected as part of a promotion.] I use to be a iPhone user and I switched to the Samsung s22 ultra best phone ever
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An everyday discovery of awesome awesomeness
on December 4, 2022
Posted by: Vegastaper
from Las vegas nv.
[This review was collected as part of a promotion.] Finally, I had to see what the big deal on these phones. Paid and got it three months ago and WOW.i littlely have learned,found,discovered something new everyday. And now the 23 !!!!! I'll stick with this one until I master this one. Thank you
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone all around
on December 4, 2022
Posted by: valyoo
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought several months ago and don't have any complaints. Wanted a larger screen since I've been using my phone at home more and the screen is great. Nice to have the stylus as well and overall no issues.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on December 4, 2022
Posted by: Nighthawk
from Pasadena, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this device a few months ago and have had zero issues with it. It works flawlessly and smoothly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features!
on December 4, 2022
Posted by: Shoun
from Tallahassee, Fl
I brought this phone some months ago and I can say so far so good. I love the live messages, AR zone, split screen, and S pen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on December 4, 2022
Posted by: Jibbyjam
from Albuquerque, NM
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone about 6 months ago. I haven't had any issues with it. It takes amazing photos, and it's super quick doing everything.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Clear display quality
on December 4, 2022
Posted by: Eaglemay
from Pleasanton CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I just bought S22 ultra week ago and finally got it yesterday. My previous model Note 9 was good but this one is better, more clear and wider screen. But why there is only one s-pen????
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy Bethany, Social Commerce, December 5, 2022
Hi Eaglemay,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate you feedback as we continue to bring our consumers the best in product design and functionality. We are thrilled you're enjoying your new purchase! I've attached a link to accessories for your device. In it are a couple S Pens you can choose from if you'd like an extra one. Please reach out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany

Accessories, Chargers & Cases | Galaxy S22 Ultra | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
High quality phone, lots of features, not perfect
on December 4, 2022
Posted by: mwsupra
from Apopka, FL
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from a OnePlus 7 Pro. I like the addition of a stylus and its much more responsive. However I'm surprised Samsung doesn't have faster charging like the OnePlus series. It's also missing easy screen gestures that are pretty common like turning on the flashlight. Also I don't feel I got enough value per dollar spent compared to OnePlus as this phone is at a premium price.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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