Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Love my s22 ultra
on December 5, 2022
Posted by: GalaxyLover
from FORT WORTH TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my s22 ultra since it came out love love love ! ! It takes the most amazing pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy S22 Ultra
on December 5, 2022
Posted by: APhone
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had my phone for about 6 months now and I love it so far!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never Fails me
on December 5, 2022
Posted by: Wolfie545
from Philadelphia,PA
Expertise:Expert
[This review was collected as part of a promotion.] This phone has been great for me. Fast service. I ask a question and instantly get my answer. People see this and cannot believe how fast information on the fly appears. Writing with the pen is also unbelievable. It truly feels like you are pushing a pen of pencil. No lag. And then it is the camera. Love the Zoom in feature. Nobody beats it yet.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice phone with a terrible battery
on December 5, 2022
Posted by: Revnic214
from Michigan
Expertise:Expert
[This review was collected as part of a promotion.] Typical Samsung phone. Nice features, looks nice..kind of boring though. Nothing exciting about it. Worst part is the battery.
I can sit here reading emails and paying bills and literally watch the battery percentage go down. It's down 10% before I even leave for the office.
This seems to be typical for Samsung anymore. Pretty disappointing really.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, December 6, 2022
Hi Revnic214,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we strive to innovate and improve on our designs and functionality. I’ve attached some links to help with the battery life of your device. Also, some links from Samsung’s YouTube channel that show some of the awesome features of the camera. Please reach out to Samsung Support for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great
on December 5, 2022
Posted by: Mino
from New jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Great and easy to use and discover with many features
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy, Happy, Happy
on December 5, 2022
Posted by: Trinigal
from Brooklyn, NY
Expertise:Intermediate
Best phone I have ever invested in so far, PERIOD!!!!!!! This phone is all you need and more. I am so glad that I did made this purchase of phone, it's an awesome piece of device. More importantly, the camera on this phone is on 🔥🔥🔥🔥🔥. The pictures and videos taken on this phone is priceless and mind blowing. Thanks Samsung......cause you did it again, by manufacturing this great masterpiece phone. 👏🏾 👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera is Out this World!!
on December 5, 2022
Posted by: Jwhite
from Edmond, Oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] Omg this phone is the all time game changer I've never seen a camera with such great derail and clarity and the zoom is WOW! Love this phone can't wait for the s23 to come out !
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone available
on December 5, 2022
Posted by: Robb
from Bethlehem Pa
Expertise:Intermediate
[This review was collected as part of a promotion.] Had this phone since before launch and don't have nothing bad to say about it. Has held up very well and can do almost everything with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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