Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Fantastic Upgrade
on December 5, 2022
Posted by: FerbyFerris
from Colorado
[This review was collected as part of a promotion.] I bought this phone about 6 months ago now and I have yet to have any issues, this is by far one of Samsungs most fleshed out phones yet and is top quality and I can't wait to see what they come up with in the upcoming years.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Truly amazing
on December 5, 2022
Posted by: samsungsbiggestfan
from Scottsdale AZ
Expertise:Expert
[This review was collected as part of a promotion.] This phone is truly amazing I absolutely love the cameras I adore the picture quality the screen is amazing so bright and lovely even in sunlight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not really RED!
on December 5, 2022
Posted by: Dorita
from Haverhill, Ma
Expertise:Intermediate
I just wanted to say first, I love Samsung. Everything is always 5 stars in my book. But , I know its silly to most, but product is always 100%, secondary to me is look/color. I was very disappointed in the salmon colored phone I received. I ordered red, but a 'hot' pink, coral colored phone came in. I know it really doesn't matter, but I based the color from my prior Samsung Note 20 in red and ordered accessories based on that color red. Not to mention, it matches my car. I guess my only complaint. Please bring back my cloud red.....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on December 5, 2022
Posted by: Taylor
from SoCal
Expertise:Expert
[This review was collected as part of a promotion.] The S22 Ultra is truly worthy of the name "flagship" phone. Fantastic photos, great battery life, and amazingly fast processing speed. I adore this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned
on December 5, 2022
Posted by: David V
from Baytown, TX
Expertise:Expert
[This review was collected as part of a promotion.] This phone is a beast, it does everything. Not to mention, the s pen is back inside the phone. My only complaint is that the micro SD card slot is still missing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on December 5, 2022
Posted by: Adamdong
from Levittown, NY
Expertise:Expert
[This review was collected as part of a promotion.] Just got this few weeks ago and I am loving it!
Only thing is the battery life is not as good as the S10 +.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone experience I ever had!
on December 5, 2022
Posted by: JC2Raw90
from Los Angeles CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 8 months ago and it's been the perfect phone ever since, the s22 ultra is definitely better than the iphone 14 pro Max. I can't wait to see what Samsung will have next in the S series!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good successor to note
on December 5, 2022
Posted by: Dal0351
from Port Charlotte FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this phone when it 1st came out. Camera is awesome. Screen is ok for my needs, but finding a Screen bright enough to use in the Florida sun is difficult. Make sure to carry a charger of some type with you if a heavy user, but it's powerful enough I use it for almost everything I do my laptop for and it's handled it well so far. Not a huge fan of having to use Microsoft or Google for most services like Samsung cloud that used to be handled in house. Have issue with bloatware (I don't have a Facebook account but can't delete from my phone unless you're willing to jailbreak for example). Wifi developer option that's available helped me stay accessible during Hurricane Ian and afterwards, that was a lifesaver). SPen works great, I use it a LOT for work and everyday life, I'm the only Samsung/Android holdout in my house and the SPen is main reason (other than I HATE the way iphones are set up. Get yourself a GOOD protective case, cause this suckered is FRAGILE. Even with Screen protector and case I already have a couple cracks. Otherwise I've thrown everything at this thing it's handled without a hiccup
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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