Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Samsung Galaxy S22 Ultra
on December 7, 2022
Posted by: Daniel 1987
from Bradenton Fl
[This review was collected as part of a promotion.] I have been using the samsung galaxy s22 ultra for the past 7 months now and the experience is great. This phone takes great pictures has great sound is very fast and great screen quality and clarity. The fast and reliable updates support is unmatched. I have attempted to use iphones and didn't really enjoy the experience. I have used phones from quite a few manufacturers over the years but none have topped the experience you get with a samsung galaxy s phone hands down.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features!
on December 7, 2022
Posted by: Executioner
from Mooresboro, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had it 6 months now, happy with it other than battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera!
on December 7, 2022
Posted by: Julz
from Ohio
[This review was collected as part of a promotion.] Very durable! I've dropped so many times NO no cracks! Eeks!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on December 7, 2022
Posted by: Nicj
from Manawa wi
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone wouldn't wana live without it absolutely amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Kids love the pen for coloring
on December 7, 2022
Posted by: Jack
from Gilbert, AZ
Expertise:Expert
[This review was collected as part of a promotion.] The phone is awesome, and letting my kids color on it with S pen in the car or waiting for me to finish work I feel is way better then watching some video on YouTube or tic tok.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's okay. Nothing special
on December 6, 2022
Posted by: Samun
from Sc
Expertise:Expert
[This review was collected as part of a promotion.] The screen is great, the camera quality is okay. And sending pics and videos are horrible quality
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, December 8, 2022
Hi Samun,
Thank you for your take on the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we continue leading the charge on innovation. Below, I've attached some YouTube videos from our channel that highlight just a few of the amazing features of the camera on your device. Feel free to reach out to Samsung Support, for any assistance you might need. Thank you for being a valued customer. -Bethany

Galaxy S22: Nature Photography with Expert RAW | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Enhanced features
on December 6, 2022
Posted by: BooribuggalaBangaaram
from Stlouis
Expertise:Intermediate
[This review was collected as part of a promotion.] I was using the Samsung Galaxy Note 20 Ultra before and I believe there is an update with enhanced features but I felt if there could a little change in the design it would have been the best upgrade
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung is going backwards
on December 6, 2022
Posted by: Aditya
from St. Louis, MO, USA
Expertise:Expert
[This review was collected as part of a promotion.] I used s6 edge - it has IR burst, very useful feature that has been removed later
I used note8 - it has blood oxygen reader and headphone jack next to camera that has been removed later
I used note 20 ultra - it has expandable memory that has been removed later
Now I'm using S22 Ultra which doesn't have any features that I mentioned above.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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