Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Finally upgraded
on December 8, 2022
Posted by: theghost
from Va Beach,VA
I upgraded about a month ago from the s10e to the s22ultra. It is an amazing phone. The best camera on the market for sure. It has a lot of features and some I haven't even got into yet. So far I am extremely happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 8, 2022
Posted by: Tinkchan78
from Sacramento,ca
[This review was collected as part of a promotion.] I bought this phone after having an iphone for so long and this is really amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color
on December 8, 2022
Posted by: ARMYrmj
from Port Richey, Florida
[This review was collected as part of a promotion.] Love the color. Enjoy having the pen and camera is great taking pictures of the kids. Nice size for watching shows on the go or waiting in lobbies for appointments.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Headphones and Chargers are not in the box!
on December 8, 2022
Posted by: zeyak
from florida
Expertise:Expert
I was using S20 ultra. I bought the S22 ultra. I found it to be somewhat fast. If you are using S20 or S21 ultra, it does not make sense to change it. Headphones and charger do not come out of the box. This is the most ridiculous thing I've ever seen in my life. Are you a company that is too poor to add headphones and chargers? Yes, that's exactly why I gave it 2 stars.
Features
4
Performance
5
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, December 12, 2022
Hi Zeyak,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase them separately. If you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. -Bethany
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Continuing what we started with the Samsung Galaxy S21 series, earphones and a charger plug are no longer included in the box because Samsung wants to minimize the impact our products have on the environment. Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. Existing Galaxy users are encouraged to continue using their current earphones and charging plug, while new users will need to purchase them separately. If you need any assistance, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
S22 Ultra 5Gansta leaves others to reach higher
on December 8, 2022
Posted by: Great Lakes Canna
from Detroit Michigan
Expertise:Expert
[This review was collected as part of a promotion.] It's been here and there. From lap to floor. Every time perseverance of the pinnacle shines brighter than any Apple Screen
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Droid Galaxy S22 Ultra
on December 8, 2022
Posted by: RDub86
from Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been with android ever since they came out, love every one of them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on December 8, 2022
Posted by: Bill
from Atl
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when it came out and has by far been the best Samsung phone I've owned. The features are great and battery life is better then expected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on December 8, 2022
Posted by: CrisPbacon
from Ok
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a power house. With a good amount of space, processing speeds are great too. I've had no issues with software even during Android 13 beta. I love the flexibility to customize my phone. The camers are awesome also. With the addition of Ggod Lock you can add all kinds of customization.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US