Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
1 out of 5
1
Broken screen on day 2.
on December 10, 2022
Posted by: Bowdy
from Washington
Expertise:Intermediate
Dropped it once before my case arrived. Screen immediately cracked. It's 2022. This shouldn't be an issue we are still having.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, December 13, 2022
Hi Bowdy,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all critiques as we strive to innovate and improve on our product design and functionality. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 10, 2022
Posted by: Racing5
from Tipton Indiana
[This review was collected as part of a promotion.] The camera is just amazing it takes the best pictures I've ever taken
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phones are great phones, great features
on December 10, 2022
Posted by: Lulu
from NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phones 4 months ago and value for money and I am so happy for the phone features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sweet piece of kit
on December 10, 2022
Posted by: mcmark
from wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had it for 6 months and have not had any issues.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like it
on December 10, 2022
Posted by: MeinHo
from Nj
Expertise:Intermediate
[This review was collected as part of a promotion.] I like it and I use it for everything I need from personal use to school use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S22 ultra. So far so good
on December 10, 2022
Posted by: AJ G
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought two phones a year ago. And I got nothing bad to say.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's reliable and fast
on December 10, 2022
Posted by: Klay
Expertise:Expert
[This review was collected as part of a promotion.] It's has all the features that are needed, but sometimes google apps are better. Google messages and Google photos are better than samsung messages and samsung quickshare. There should be an additional screen next to the rear camera and then it would change the game.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flagship Greatness
on December 10, 2022
Posted by: Vader
from Gilbert, Arizona
Expertise:Expert
[This review was collected as part of a promotion.] Had this phone for over a year now. If you like getting the most from your phone and take the time to learn and use the features you will love this thing. There are to many to mention but my favorites are the the camera, speed and the ability for your phone to become a computer with a wireless conection to a monitor. Five stars!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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