Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great phone
on December 11, 2022
Posted by: Ash14172
from Indianapolis, IN
Expertise:Expert
[This review was collected as part of a promotion.] I bought it in September after coming to United States from India. The device is superb and 5 stars to Qualcomm and Google
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
In love
on December 11, 2022
Posted by: Lovewithmyultras22
from Florence, SC
Expertise:Beginner
My grandma bought my sister and I this phone a month ago and I'm in love with it. The quality of the camera is fantastic and I'm just so happy with it.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nothing beats a Samsung!
on December 11, 2022
Posted by: BumpKnuckles
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been a Samsung fan for years, and try and upgrade to the next level of technology with every new generation of Samsung. I just upgraded from a Note 10+ to a S22 Ultra.
The camera upgrade is amazing, and I can still take my important notes with the attached S pen.
My phones take abuse at work, and I've never had issues with it. From dropping it, below freezing temps to triple degree hear, it's just a very reliable phone.
On my down time, the amazing processor and screen size allows me to play mobile games with friends around the country.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Camera
on December 11, 2022
Posted by: Robert
Happy with the feature , so far the best camera in the market
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone but sadly the battery.................
on December 11, 2022
Posted by: abelfer123
from maryland frederick
Expertise:Expert
I am a Samsung fanboy and I wanted so bad to give this phone an 10 out of 10 but sadly the battery is just something I can't keep myself quiet about. I was also quite unfortunate to get dead pixels around the front camera but since Samsung is awesome for his warranty program I didn't take off points on the overall score. In the end a very good phone, with an amazing camera and display, hopefully next model will fix the battery once and for all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!
on December 11, 2022
Posted by: Uncle bubba
from Kentucky, ky
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone yesterday and I can't stay or off it! The features are Amazing!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is good, but it has some problems.
on December 11, 2022
Posted by: jiamingli 5472
from Cupertino
[This review was collected as part of a promotion.] 1: This phone has a good camera module, very powerful video system, telephoto is very easy to use. 2: With 256 gigabytes of storage and 12 gigabytes of storage, the phone is smooth. 3: The charging speed of the phone is good. Spen are very good, I always use it.
My complaint # 1: The battery sucks. Second, the oneui5 system animation is very poor, I even feel that this is a low-end computer, excessive animation is not elegant enough, too fast.
I think you can do this best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No expansion card
on December 11, 2022
Posted by: Jcar
Expertise:Intermediate
There's still no expansion memory card for that phone I wouldn't buy it
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy Bethany, Social Commerce, December 12, 2022
Hi Jcar,
Thank you for review of the Samsung Galaxy S22 Ultra. Your opinion is appreciated as we aim to innovate and improve on our designs and functionality. I've attached the link to Samsung Support. Please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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