Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Very nice
on December 12, 2022
Posted by: Ziad
from Ohio
Expertise:Expert
[This review was collected as part of a promotion.] It's been 6 months and it's the best phone ever I can't wait for more from Samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing do it all device.
on December 12, 2022
Posted by: Tectheflyingpanther
from Hawaii
Expertise:Expert
[This review was collected as part of a promotion.] Ever since the note series existed I often Wonder why they didn't release with the s series. But with the ultra have an s pen it is now the best device for those who may want to do anything creative like art.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the quality and size
on December 12, 2022
Posted by: Rayann
from Murray, KY
Expertise:Expert
[This review was collected as part of a promotion.] I originally bought a galaxy z fold when I learned no more galaxy notes were to be made and I loved my smart pen but I also love all the new features and updates that come with a new device. Then within a month of purchasing the Z Fold I learned of the S22 Ultra that was coming out soon and I immediately went and reserved the new S22 Ultra that same day and couldn't not be happier with purchase. It's perfect in size, clarity and an AMAZING camera with qualities one could only wish for. I took a picture of the moon and rather than the usual bright blob with a halo and dark background, you can see the actual craters on the it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
They should bring back the note series
on December 12, 2022
Posted by: Bruce 63
Not very happy it's slower than my note 10+ was I should have kept my note
Response from Samsung USBy Bethany, Social Commerce, December 15, 2022
Hi Bruce 63,
Thank you for your review of the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link that should help with the speed of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany

How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome camera with great speed
on December 12, 2022
Posted by: shubham90
from Seattle, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is amazing. I do heavy multitasking with over 20 apps open all the time. This phone has never hanged on me and the camera is best in class.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone...but?
on December 12, 2022
Posted by: chris
from Pittsburg California
Expertise:Expert
[This review was collected as part of a promotion.] Beautifull, gorgeous design, a powerhouse! Spen is flawless, Camera is just top notch, screen can't go wrong! speakers are crisp and loud, waterproof is just insane, I did snorkeling with it too many times, but it has a butt.... I wish the back was metal like back in 2014 HTC did it, is too slippery so a case defeats the purpose of this design, my Spen is now getting stuck, the push button is failing and is not even a year old, my screen is cracked now, wish samsung sold screen protectors made of glass but overall I love my phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on December 12, 2022
Posted by: PTDo
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] Great upgrade from s20 plus. Great display and camera
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power house great usability
on December 12, 2022
Posted by: Tony22ultra
from Los Angeles, CA
[This review was collected as part of a promotion.] I brought my device on release date and have not been able to put it down. With every update, I feel like I have a new phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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