Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great For All Around Use
on December 13, 2022
Posted by: EpicSax
from Bullhead City, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best phone I have ever had, very easy to use aswell.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the line phone
on December 13, 2022
Posted by: jasvanek
from Oklahoma City, OK
Expertise:Expert
Bought my phone about two weeks ago and I'm absolutely thrilled with it. I have had Galaxy S series phones since the S4 and have never been disappointed. Traded in my Z fold for the S22 Ultra and it was certainly a good decision. Phone is fast, smooth and plenty of great built in features. Not much of a camera guy, but the screen and Samsung apps are really my main draw. It is a large phone so if you have smaller hands it may be a bit awkward to use. Overall it is certainly worthy of the title flagship. All five stars were earned for this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on December 13, 2022
Posted by: Benbjammin13
from West Oalm Beach, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 3 months ago and I am very happy with this product. The battery doesn't last as long as my S20+ but the features and the speed is worth it. It is able to fast charge wirelessly which makes it convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has great features woow
on December 13, 2022
Posted by: Junior
from Batavia ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Got mine few weeks ago and I'm in love with it wouldn't trade for anything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall, this feels more like a downgrade...
on December 13, 2022
Posted by: Dave
I'm somewhat underwhelmed from this S22 Ultra...my older phone was a Note 20 Ultra 5G. I upgraded due to the camera potential, but I haven't seen a great improvement, just a greater memory hog. The Note 20 took wonderful easy photos and video...perhaps I need a power user guide to get more out of this S22 Ultra. The lack of availability of power user guides and the way Samsung cheapened up the accessories for this camera is another big problem. Samsung charges more for accessories, such as covers, that are so inferior to the ones for the Note 20 Ultra. Overall, this feels more like a downgrade, instead of an upgrade!
Response from Samsung USBy Bethany, Social Commerce, December 14, 2022
Hi Dave,
Thank you for your review of the Samsung Galaxy S22 Ultra. We welcome your feedback as we strive to bring our consumers the best in product design and functionality. I've attached the link to access the user manual for your device, as well as YouTube videos from our channel that showcase a few of the amazing features of the camera. Also below is Samsung Support. Please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
Access the user manual for your Samsung phone
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We welcome your feedback as we strive to bring our consumers the best in product design and functionality. I've attached the link to access the user manual for your device, as well as YouTube videos from our channel that showcase a few of the amazing features of the camera. Also below is Samsung Support. Please reach out to them if you need any assistance. Thank you for being a valued customer. -Bethany
Access the user manual for your Samsung phone
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Very fragile made ..
on December 13, 2022
Posted by: Agal0015
from Riverside CA
Expertise:Intermediate
I upgraded from s21utra to this and i really regret it .. battery dies way faster than my old phone ! , and the plastic on the phone behind cracked 5 days after getting it just with being in my pants pocket , even tho my phone been with a case since day 1 ... and phone overall lags very often .
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 16, 2022
Hi Agal0015,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the speed, and to increase the battery life of your device. Also, to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. Your opinion is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the speed, and to increase the battery life of your device. Also, to Samsung Repair Services. Often times they are able to accommodate in home and walk-in services for your convenience. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 13, 2022
Posted by: DMSLYR
from Dedham, MA
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this phone about 4 or 5 months ago. I love it! My second Samsung phone. Most likely not going to be my last.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the Competition
on December 13, 2022
Posted by: inkd
from Georgia
Expertise:Expert
[This review was collected as part of a promotion.] Coming from the Pixel 7 Pro, I can honestly say - the S22 Ultra has it beat with the same specs. Fit & finish, performance, cameras, photo editing, video - the S22 Ultra is superior + the s-pen. It's not that I would recommend the S22 Ultra - I have - they love it too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US