Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Fast processor and excellent photos
on December 14, 2022
Posted by: Mooseknuckle
from Corpus Christi tx
Expertise:Expert
[This review was collected as part of a promotion.] Bought it several months ago and wouldn't buy anything else but a galaxy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Same Junk Phone, Overpriced and for No Reason!
on December 13, 2022
Posted by: JoeHatesSamsung
from New Jersey
Expertise:Intermediate
I've had this Piece of Junk since JUNE. In the 6 months that I've had this overpriced garbage, I've come to the experienced conclusion that this phone is EXACTLY like EVERY OTHER SAMSUNG PHONE ever produced over the past 6 years. It may have a few updates, but it's the exact same garbage. Samsung has done NOTHING to do am update this garbage since before the Galaxy S5, and it shows! If they did, they would show us with tutorials and explanations of what may be different. They don't, because it's the same crap, just way overpriced for absolutely no reason at all!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, December 16, 2022
Hello Joe,
We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. I've attached some videos from our YouTube channel that show some of the amazing features of your device. Please reach out to Samsung Support, also below, for additional assistance. Thank you for being valued customer. -Bethany

Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support

Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best yet!
on December 13, 2022
Posted by: UnicornsR4real78
from Lincoln Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] I have used Galaxy phones since the S2 & I must say that this one beats them all by far!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on December 13, 2022
Posted by: Jade23
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone for my bday. I've never had one with a spen wasn't sure how I'd like it. But I love it! I love everything about this phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The zoom camera is unbelievable
on December 13, 2022
Posted by: Andytessy
Expertise:Expert
[This review was collected as part of a promotion.] The phone is great so far, screen is big and beautiful, the zoom camera sees what the eye can't hahaha, so great! Look at the picture with 10x zoom and night mode on. Isn't it crazy??? Love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S22 ultra is the best phone in the world
on December 13, 2022
Posted by: The guy with the S22
from New York
Expertise:Expert
[This review was collected as part of a promotion.] This phone is the boom.com. I can use the 100x zoom for many illegal things( do not condone the use of this product for illegal activities). This phone has a amazing screen and I like the pen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's wonderful
on December 13, 2022
Posted by: Nanan Diago
from Denver CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this one 2 days ago and it's so nice and I liked it to much
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Mobile ever
on December 13, 2022
Posted by: Saroo
from Boston, MA
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this S22 Ultra as gift from my Hubby for our first anniversary, it's my first premium mobile and I astonished with it's performance, Camera and all features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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