Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
1
Great Camera
on December 23, 2022
Posted by: LoyaltoDriods
from Florida
I got my S22 Ultra about a month ago after using my S10 for while. I really like the new design and upgraded camera performance. I also like the pen that came with it, but the performance and battery compatibility is very sub par. I definitely prefer the Samsung over iPhone and hoping the next Samsung Andriod can surpass any future iPhone. Ive had to restart my phone many times and I haven't even used a quarter of the memory storage.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 29, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help elongate the battery life of your device. Also, it sounds as if your device is still under warranty, so I've linked our warranty department as well. Please reach out to them, and or Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help elongate the battery life of your device. Also, it sounds as if your device is still under warranty, so I've linked our warranty department as well. Please reach out to them, and or Samsung Support for further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Truly Amazing!NoNeed 4 a Phne frm the FruitCompany
on December 23, 2022
Posted by: KnowsValueWhenHeSeesIt
After several false starts, I was finally able to trade an 8 1/2 year old Galaxy S7 (32gb) for a S22 Ultra (256gb). I have never been one to splurge every couple of years on a new phone. If it works why spend the money. When I decided it was time, my wife and kids always seemed to be ahead of me in line for new equipment (went along with them just to keep the peace in the family). Everyone was set as of last Xmas. Being thrifty (kids say cheap), I have been waiting for this year's Xmas promos to opened up at TMo. Now I realize I am going from a well worn compact car to an opted out sports car. So comparisons may be a little stilted. I have been over the moon with the S22 U. Couple that with TMo's 5G, it has been well worth the wait. This phone is amazing. It fits nicely in my hand and has a solid feel. The performance is insane. I can't wait to take the camera out for a shoot. I have made some professional looking photos with my S7 (even as old as it is). So pics with the Ultra should be off the hook. Battery life has been great and connecting with S3 Frontier has been no problem. Since I tend to make things last forever I probably should have sprung for the 512gb model. But my fiscally conservative nature took over. If you are looking for a top of the line flagship phone, your search is over.
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung s series
on December 23, 2022
Posted by: Katt
from Rhode island
Expertise:Expert
[This review was collected as part of a promotion.] I bought it when it first came out still holding strong. Can't wait for s23 hope yall update phone
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on December 23, 2022
Posted by: Jaibfun
from Waxahachie, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this in August and glad that I bought this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone Ever! DeX ! Camera!
on December 23, 2022
Posted by: Mikamaui
from Portland, OR
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 6 months ago. And it is the best decision I've ever made. Samsung gave me a no interest monthly payment which is amazing. I have not had one single problem the entire time I've had this phone I would recommend anyone to get this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on December 23, 2022
Posted by: Willie
The phone locks up. My galaxy 9+ never did. If not for it getting slower over time I would have just kept it.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 29, 2022
Willie, thank you for your feedback on the Samsung Galaxy S22 Ultra. If you are experiencing anything with the software you feel is out of the ordinary, the Samsung Support Team, linked below, is always available to assist you in troubleshooting your device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, i love it.
on December 23, 2022
Posted by: Henrukii
from Midvale, utah
Expertise:Intermediate
[This review was collected as part of a promotion.] Works amazing fpr me camera is the best, i usually used samsung DEX i love that feature. Works amazing with construction plans. 100% recommended!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvements from the s21 ultra
on December 22, 2022
Posted by: Quagmire1
from Houston Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Product is greate really like improvements made from s21 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US