Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Love this phone speed and pics are awsome.
on March 14, 2023
Posted by: 2Chuco1
[This review was collected as part of a promotion.] I use this device for various things like music,games, and social media, also movies look great on phone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's all about the stylus!
on March 14, 2023
Posted by: taccat
[This review was collected as part of a promotion.] I use my S22 Ultra for work and play, and the stylus is a great tool for both. I depend on my S22 for directions, to maintain my calendar, and to keep in top of my Teams and Outlook. The stylus is a life saver when working with email and screenshots!!
Personal use and fun, the stylus makes the games I love to play easy to use and more fun to play. Also, I would be lost with out my stylus to help me take front facing camera photos!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best phone I've ever owned
on March 14, 2023
Posted by: Ceckstein
[This review was collected as part of a promotion.] I use my phone for basically everything. So much so that my samsung notebook rarely gets used anymore.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone
on March 14, 2023
Posted by: L3ADFarm3r
[This review was collected as part of a promotion.] It is a great phone for video and audio files. This phone can do anything you want
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looking to be able to take professional pictures?
on March 14, 2023
Posted by: DSilvey
[This review was collected as part of a promotion.] The cameras on the Samsung S22 Ultra has unmatched professional quality picture taking capability. I have put it up against other "name brand" phones and it beats them by a landslide. With the Samsung, you can zoom all the way into the moon and take phenomenal pictures while utilizing the stable focus and zoom features the phone has, on-board! Not only a great camera, but you can do so many thousands of things with this phone as it's an action packed powerhouse! Loads of business utilizing features as well as recreational game playing capabilities. I hear the S23 Ultra takes the processing speed even further! You can go wrong with a Samsung 😉
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
First Samsung Phone Ever S22 Ultra
on March 14, 2023
Posted by: LoveTheseSamsungsPhones
[This review was collected as part of a promotion.] 13 Year iPhone user, Last year I purchased my first ever Samsung S22 Ultra and that was a great choice, I love all the features this phone offers from the S-Pen, to the beautful screen the wraps on the edges showing no bezels, it's fast , very clean looking and I personally think the camera layout on the back of the phone looks good, I'm not what you would call a gamer I use this phone for work and home watching Youtube Vid's and streaming movies, I like how I can customze this phone all I want, for my personal use the battery lasts me all day no issues there, I do have one negitive and that is bluetooth, I wear hearing aids that I bluetooth to the phone so I can listen to meetings at work and stream videos, offten I lose the signal and have to keep resetting, other than that, that is my only complaint, Trying to decide to upgrade to the S23 Ultra or wait for the Fold 5?
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
easy to use
on March 14, 2023
Posted by: samm98
[This review was collected as part of a promotion.] I use my phone for everything, whether it's gaming or work I can do almost everything on it.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could be better.
on March 14, 2023
Posted by: Shadedlotus
[This review was collected as part of a promotion.] It has been great except for a few things.
1. When people call me they hear their own voice echo even if they are not in the same structure. <--- has done this since day 1.
2. When I listen to music on apps the music stops randomly.
3. The charge port has already gone out after having for 2 years and it's slowly starting to not charge as well on the charge pad I have as backup.
Other than all that it's been a fairly decent phone.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hi Shadedlotus, thank you for your feedback on your Samsung Galaxy S22 Ultra. If you haven't done so already, we have included a link to the Samsung Support Team who can assist you at any time in troubleshooting your device for the echo and the charging port. Thank you for being a Samsung customer, we look forward to assisting you further. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
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