Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
amazing feature
on January 18, 2023
Posted by: meloSkinz
I've had the opportunity to use thus product and must say love samsungs devices that's the reason to coming back to Android
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Greit
on January 17, 2023
Posted by: Alc 1385
from Hemet ca
Expertise:Beginner
The best smart ever I have God camara nice sound
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
BEWARE motherboard failure less than 8 months...
on January 17, 2023
Posted by: RIGHT2REPAIR
from Montana
Expertise:Intermediate
Third time writing a review because samsung refuses to allow anything negative written about this phone. Simply put, an utter joke that a flagship phone had a motherboard failure within 8 months. Stay aware from this phone
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, January 19, 2023
Hello,
Thank you for your thoughts on the Samsung Galaxy S22 Ultra. Your feedback is valuable as we continue leading the charge on innovation. We never want our customers to feel as if they’ve had a less than idea experience. It sounds as if your device is still under warranty, so I've linked our warranty department below. Please reach out to them for assistance with your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow love this phone
on January 17, 2023
Posted by: Lace jo
from Cresaptoqn Maryland
Expertise:Intermediate
Got this and few days ago, almost a week now and I absolutely in love! If I had to pick my 2 most favorite features about this phone that makes it stand out above all the rest would b 1 the level of customization omg. I just found out last night I can trim my videos down an use them as a lock screen which is amazing since my grandchild is the light of my life she is Def my lock screen. An I also love love love can't say it enough LOVE the S Pen. I wouldn't give it a 2nd thought if u was thinking about upgrading do it!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Terrific phone
on January 15, 2023
Posted by: mort33
from Prairie Village, Kansas
Expertise:Intermediate
Best of the best. No lag, screens bight and sharp. Feels good in the hand. The only, very minor, thing I have trouble with is the fingerprint scanner. A lot of times it takes me 4 or 5 scans before it works. I also have the Flex which has the scanner on the home button which works great. Wish more of the Samsung phones had the same thing. Battery is okay, lasting a full day.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera
on January 14, 2023
Posted by: Cheryl4470
from Washington state
I was hit by a car and my phone got lots in the mix
2 months later my brother used his metal detector to locate my phone. It was in a small ditch under some snow
I know my case was a big factor in saving my phone but it still works after two months of being outside in the snow and rain
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S22 Ultra.
on January 14, 2023
Posted by: Rex1
from New Mexico
Expertise:Intermediate
I have had this phone for four (4) months now, and by ("far") it is the best phone I have ever had.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow
on January 14, 2023
Posted by: Jloopez
from Santa monica ca
Expertise:Beginner
I love this phone ,especially the camera with it background eraser
I would recommend this to a friend!
Written by a customer while visiting Samsung US
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