Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
1 out of 5
1
This product has no good features
on February 21, 2023
Posted by: Drews69244
[This review was collected as part of a promotion.] I want to use it for things but it's not worth trying you can barely make calls on it
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hi Drews69244... Thank you for your feedback on the Samsung Galaxy S22 Ultra. We welcome all feedback as continue to lead the charge on innovation. We never want our customers to feel as if they’ve had a less than idea experience. I've attached some links that should help with the connectivity of your device. Also below are some videos from our YouTube channel that highlight a few of the great features of your device. Please reach out to Samsung Support if we can be of any further assistance. Thank you for being a valued customer. -Bethany

Galaxy phone is unable to make or receive calls (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
(samsung.com)
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Official Introduction Film | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
Galaxy S22 Ultra: AI-Enhanced Night Portraits | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on February 21, 2023
Posted by: Work4myself
[This review was collected as part of a promotion.] I use my s22 ultra for everything. From working gig jobs to browsing the web and playing Xbox games threw the Xbox cloud.i love being able to multitask and run multiple apps at once from having split screen to pop up windows open with an app. It handles everything I throw at it and never slows down
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 22 Ultra 5G
on February 21, 2023
Posted by: Salonge
[This review was collected as part of a promotion.] I only purchase Samsung products and own all the 22 series. BEST phones by far!! They all are fast no lagging and if you ever worry about loosing your phone Samsung has the best apps to help you find your device plus the best customer service ever! Will be purchasing the newer model S23 series next month!! Can't wait!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice big screen and awesome camera.
on February 21, 2023
Posted by: Treeninja
[This review was collected as part of a promotion.] I use my phone for everyday use from phone calls to messages and maps and pics and videos on the job. It's a relatively awesome phone but you better have an otter box on it because it doesn't take much to Crack the screen.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing camera
on February 21, 2023
Posted by: AmazingSoftware
[This review was collected as part of a promotion.] Love the software, the one UI 5 is just so smooth and easy to use. The overall hardware is just as good as the software.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product
on February 20, 2023
Posted by: JoJo97
[This review was collected as part of a promotion.] This is the first time that I've ever treated myself to something new. I love my phone! It is so convenient. Great for anybody.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This CAMERA 📸 is absolutely AMAZING!!
on February 20, 2023
Posted by: Galaxyaboveya
[This review was collected as part of a promotion.] I have over 10,000 pictures of sunsets, the 🌙 MOON, skylines!!! The edit features. My favorite is the eraser 🎉🫶🤩🍀. Not a very tech savvy person so I love that that it has the pen so I can write things down lol. Mostly I just go with the flow but the notes are always my favorite phone 📱
The S pen and now this one because of the camera!!
. That's all she wrote 📸✍️😝
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but some minor issues
on February 20, 2023
Posted by: Superduckie1234
[This review was collected as part of a promotion.] Great phone with great high end features, but screen and aluminum side rails scratch easily. S Pen is highly useful for productivity. Great haptics, just wish that vibrations would be a bit louder. One UI is good.
Written by a customer while visiting Samsung US
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