Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
Love my phone
on February 24, 2023
Posted by: DeziMinks
[This review was collected as part of a promotion.] Love it!
Just don't care for the rounded sides on the screen part.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it best phone
on February 24, 2023
Posted by: Cespy219
[This review was collected as part of a promotion.] Camera is great . But the new new coming out so I'm waiting on it
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on February 24, 2023
Posted by: Nichuu
Using it for past 1 month. This is giving me ultra premium feeling🖤
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice product
on February 24, 2023
Posted by: love2Tow
[This review was collected as part of a promotion.] I use it every day to communicate with my dispatcher through numerous apps
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung
on February 24, 2023
Posted by: Iluvzayzay
[This review was collected as part of a promotion.] I use my phone to take notes, play games and to stay connected to people. I love how big the screen is big. I also read a lot
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on February 24, 2023
Posted by: Lovelylady
from Alabama
Expertise:Intermediate
Battery issues. Battery drains too quickly. Phone freezes up often.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, February 26, 2023
Hello... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. Your assessment is important as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery, and the freezing you've experienced. Please feel free to reach out to Samsung Support if you need any additional assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung phone freezes and crashes
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the BEST Phone YET!
on February 23, 2023
Posted by: Mattyice
[This review was collected as part of a promotion.] Everything about the S22 Ultra's incredible! Battery life, camera size & Everything!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Phone is AMAZING
on February 23, 2023
Posted by: Astron
[This review was collected as part of a promotion.] This is one of the best phones our in the market like the camera is AMAZING
Written by a customer while visiting Samsung US
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