Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
The best phone ever built...
on March 9, 2023
Posted by: HTownKid
[This review was collected as part of a promotion.] Absolutely love my S22 Ultra....from S-Pen to battery life, screen size and clarity, it exceeds my expectations. Switching from my older Note phone was a breeze. S*series phones are gorgeous!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet!!
on March 9, 2023
Posted by: Tshirtguy
[This review was collected as part of a promotion.] As a note fan, I am extremely happy my s22 ultra.
The amount of things I can do with it is almost mind blowing and not to mention the camera. EVERY family event and at work, people rely on me to take really nice pictures. With SO many people relying on me, it's nice to have a phone I myself can rely on.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on March 9, 2023
Posted by: Javiercg
[This review was collected as part of a promotion.] Good good. I really recommend it
Nice camera and best performance
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The Galaxy of all Galaxies
on March 9, 2023
Posted by: KimmyV
[This review was collected as part of a promotion.] I waited so long for this device to come out and to actually get it. While I do LOVE it, I am terribly disappointed in the battery life. I never use my phone to stream but do enjoy browsing social media, however; with my phone being less than 8 months old, it definitely worries me on how things will be next year.
Response from Samsung USBy Bethany, Social Commerce, March 14, 2023
Hi Kimmy... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your opinion as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help to increase the battery life of your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S22 ultra!
on March 9, 2023
Posted by: Daniel
[This review was collected as part of a promotion.] I use the phone to game watch videos alot of social platforms and it performs awesome
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
❤️‍🔥❤️‍🔥❤️‍🔥❤️‍🔥
on March 9, 2023
Posted by: NYS444
[This review was collected as part of a promotion.] I truly love this phone. It is very quick and seamlessly moves between applications without lag. The clarity and colors are outstanding on photos, videos and movies. I take a lot of photos and videos so the quality is extremely important. The battery life, sound and speakers are amazing as well. Bottom line...I love my phone...all 512GB's❣️
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent phone!
on March 9, 2023
Posted by: fcunhace
[This review was collected as part of a promotion.] I use it all day long for all kinds of activities. Work, emails, streaming, music, gaming, all of it.
Love the camera, the speed, the screen and the pen. Stability is near perfect.
Battery could be better and that's why not 5 star.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
FOCUSED PLUS!!
on March 9, 2023
Posted by: StStar
[This review was collected as part of a promotion.] I don't have a phone that takes pictures, I have a camera that I can also use to make calls. And I'm on video calls for 80% of them! Yes, this S22 Ultra by Samsung is the one you want if your life is "in pictures & movies". I even use screen record when rehearsing with studios in Nashville to later re-rehearse, or go back over a part to clarify. This little ultra has a big screen too, so I don't get lost easily with all that's going on in my life. There's one thing I ask of my phone device, and that is to "communicate ", and my S-22 Ultra is the very definition of the word. Oh, gotta go, my Samsung washer just called to say the cycle is complete. Take care and be safe...
Written by a customer while visiting Samsung US
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