Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3
Galaxy S22 Ultra 5G
on March 11, 2023
Posted by: Myboys2697
[This review was collected as part of a promotion.] I use my phone all day long for everything...calls, texts, pictures, screenshots, videos, screen recordings, browsing the internet for all types of things for personal and business reasons, social media, gaming, banking, emails, using the flashlight for various things as needed, and many more things.
For the most part, it's a decent phone. Definitely has great durability. However; where I'm disappoainted with it, would be not only the speed, but the inconsistencies with the network signal. I play online gaming several hours everyday and it is a huge frustration and inconvenience when the network just all of the sudden decides to stop working enough to interrupt my gaming sessions. This has been very costly for me. The other very huge and frustrating disappointment would be the charging and charging port issues. Some USB-C charging cables do not work at all, then some you have position it just in the right spot and not mess with it at all or it will stop charging.
Response from Samsung USBy Bethany, Social Commerce, March 14, 2023
Hi Myboys2697... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the speed, and connectivity of your device. Also, a couple that should help concerning its charging. Please note Samsung does not recommend using any chargers other than Samsung chargers, especially chargers that are uncertified or counterfeit. These can hinder the charging of your device and may cause battery issues if used long term. Please reach out to Samsung Repair Services, also below, if you need further assistance with your charging port. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Wall chargers and charging your Galaxy phone or tablet (samsung.com)
Samsung Phones - Mobile Accessories | Samsung US
Samsung | uBreakiFix
smsng.us/Samsung-Support
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
Wall chargers and charging your Galaxy phone or tablet (samsung.com)
Samsung Phones - Mobile Accessories | Samsung US
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 10, 2023
Posted by: Fast640kdsl
[This review was collected as part of a promotion.] The phone does everything I would need in a phone. Love that Samsung will support the phone for 4 years!
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever.
on March 10, 2023
Posted by: Eddiebob
[This review was collected as part of a promotion.] This s22 ultra 5g is the best phone ever honestly I recently found my old ipod and charged it up and turned it on and I instantly felt how great this phone is.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on March 10, 2023
Posted by: Mook9722
[This review was collected as part of a promotion.] Large beautiful OLED screen. Very fast processor. No hiccups or slowdown since bought months ago. Battery life easily lasts me a day as a heavy user who streams videos, plays games etc. I lament the lack of a headphone jack. However, Bluetooth is solid. Build quality is great, sturdier than it looks.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Camera
on March 10, 2023
Posted by: BigCutt
[This review was collected as part of a promotion.] Everyday use for personal and work, it's one of the best phones I've ever used, I'm a long time Samsung user since the original Note model
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new S22 Ultra
on March 10, 2023
Posted by: Tatisquito
[This review was collected as part of a promotion.] Excellent cellphone, amazing camera, you'll love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 22 ultra 5g
on March 10, 2023
Posted by: Meemaw
[This review was collected as part of a promotion.] I use my Samsung 22 ultra for almost everything. I have never had a issue with delayed streaming or lagging apps. The camera is amazing you get quality photos without having to go to a photographer and paying alot of money. I would recommend with *****.
Written by a customer while visiting Samsung US
Customer Rating
5
WOW = AMAZING PHONE
on March 10, 2023
Posted by: TRICKNILLOGY
[This review was collected as part of a promotion.] I love to use my Samsung Galaxy S22 Ultra 5G for my abuntly growing research and investigative projects, when you say Hey Bixby she listens and is always a helpful A.I Masterpeice, the sound coming from this phone through any Bluetooth or USB C connection literally through me into shock 😲 for a second and then I just kicked back rolled my windows down and let the breeze whistle through my hair as I am Jamming out through my S22 Ultra 5G.
P.S.... The capabilities that this model has to offer most definitely captivates and defies what competitive advantage Samsung Mobile Has to offer....the best part about it is the fact that Samsung has long carried the king spot when it comes to cellular phone, networking, speed and camaera technology... To say the absolute least this would be-all.
Thank You Samsung For Yet Another Great Peice of Your Absolute Beast of a Technoligical Masterpiece I Pray That You All Have A Blessed and Wonderful Day.
Thank You Samsung For Yet Another Great Peice of Your Absolute Beast of a Technoligical Masterpiece I Pray That You All Have A Blessed and Wonderful Day.
Written by a customer while visiting Samsung US