Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
1
This product has trash for features
on March 16, 2023
Posted by: Drews69245
[This review was collected as part of a promotion.] It' s absolutely trash for streaming and playing games yes you do sof regular updates but be ready for the message updates are temporarily anavailable and try again and still trying to get it and if you think Samsung will help think again
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hello Drews69245.. Thank you for your review of the Samsung Galaxy S22 Ultra. We value all feedback as we strive to innovate and improve on the design and functionality of our products. I've attached the link to Samsung Support, please reach out to them if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on March 15, 2023
Posted by: Jasw00
[This review was collected as part of a promotion.] I've had the S22 Ultra for about a year now.
It's a great size, functions well, excellent camera, has S-pen. All positives except no sd card slot or headphone jack. If the absence of those two things don't bother you, then this is a great option.
It's a great size, functions well, excellent camera, has S-pen. All positives except no sd card slot or headphone jack. If the absence of those two things don't bother you, then this is a great option.
Written by a customer while visiting Samsung US
Customer Rating
5
Great device with a lot of features.
on March 15, 2023
Posted by: Ultra22
[This review was collected as part of a promotion.] I especially like the camera, best yet and I have had many Galaxy phones.
I had several Galaxy Notes and am very happy with the 22 Ultra as a replacement.
Still exploring and learning more and more about this great phone.
I had several Galaxy Notes and am very happy with the 22 Ultra as a replacement.
Still exploring and learning more and more about this great phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my samsung
on March 15, 2023
Posted by: Jimenezfj
[This review was collected as part of a promotion.] One of the best camera. Battery life is great. I can operate 2 apps
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 15, 2023
Posted by: Gapeach
[This review was collected as part of a promotion.] I absolutely love this phone.
I have been debating on switching to Apple but I just couldn't and now I am so glad that I stuck with my Samsung.
I have been debating on switching to Apple but I just couldn't and now I am so glad that I stuck with my Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Has limitless potential and abilities.
on March 15, 2023
Posted by: HakunaMatata
[This review was collected as part of a promotion.] I regularly stream media, capture seamless photos and videos, play offline and online games flawlessly time and time again.
Written by a customer while visiting Samsung US
Customer Rating
3
Great functionality but still lacking
on March 15, 2023
Posted by: Tyniwil7306
[This review was collected as part of a promotion.] I use my phone for everything and I noticed that the battery is severely lacking. It's down 50% by midday. I have to keep charging it all the time. The sound is lacking as well. The richness and bass is non existent. I love the functionality but the battery and sound takes away some of the stars.
Response from Samsung USBy Bethany, Social Commerce, March 23, 2023
Hi Tyniwil7306... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links, as well as a video from our YouTube channel, that should help concerning the battery, and sound of your device. Please reach out to Samsung Support, also below, if we can assist your further. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Speaker not working on Samsung phone
smsng.us/Samsung-Support
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Discover the Advanced audio settings on Galaxy devices (samsung.com)
Speaker not working on Samsung phone
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Smartphone
on March 15, 2023
Posted by: Menshy7
[This review was collected as part of a promotion.] I know I haven't used all the features on this phone, but I love everything I've tried.
This is my first smartphone with a pen, I haven't used it as much as I would like, but it's proven efficient when I needed it.
I love that its response to my actions are quick, it doesn't lag, very fast.
I love photography, and this device is awesome for it, especially at night. Even more so when zooming in on far away things.
Recently I've been more focused on binge-watching TV shows, I love how it it looks on the screen, although at times, when it fills it, it looks kind of weird on the upper and lower sides due to the edge, but other than that it looks perfect.
Written by a customer while visiting Samsung US