Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
This product has great features
on March 13, 2023
Posted by: Joe728
[This review was collected as part of a promotion.] The phone is excellent, works very fast and the display is very good. My favorite features are the mega zoom camera and the stylus which I use very often. My least favorite features are the square corners and the edge screen. Both of these make it more difficult to use the phone comfortably.
Written by a customer while visiting Samsung US
Customer Rating
5
The best of both worlds
on March 13, 2023
Posted by: LoveUltra
[This review was collected as part of a promotion.] If you want performance and a awesome top of the line Camara, this phone does that. I've used it since last August and I'm amazed by how good it is. I wasn't usually one to take photos before getting this but how could one resist with the great Camara quality this has
Written by a customer while visiting Samsung US
Customer Rating
4
The size, specs, and features are amazing
on March 13, 2023
Posted by: Mys22ultra
[This review was collected as part of a promotion.] Being a larger person and having a phone that fits so nicely in hand is hard to find and samsung has nailed that spot on.
My phone is coming up on a year old and my battery still lasts from when I wake up to when I go to sleep and still has a decent amount of battery left over.
The display in action is smooth as can be.
My phone is coming up on a year old and my battery still lasts from when I wake up to when I go to sleep and still has a decent amount of battery left over.
The display in action is smooth as can be.
Written by a customer while visiting Samsung US
Customer Rating
5
Features and performance
on March 13, 2023
Posted by: Manny83
[This review was collected as part of a promotion.] Excellent device with amazing features, telescopic camera makes moon looks like right in front of you. Frontal camera with highest quality pixels ever seen on a Samsung Galaxy. Battery performance even better than expected when continues use is needed for work, charges really fast as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Girl for Life
on March 13, 2023
Posted by: Raveness
[This review was collected as part of a promotion.] Ever since I've switched over to Team Samsung I've not been disappointed.
I love how they have the Samsung Themes, how everything connects to each other. The battery life has never disappointed me. I never had troubles with the charging ports in any Samsung device I've had. They're products are Sleek and Fancy yet they have colorful options here and there as well. I absolutely love the Note and S Series they're my go-to's. My Laptop is a Samsung too and my TV as well. Never had a bad purchase.
I love how they have the Samsung Themes, how everything connects to each other. The battery life has never disappointed me. I never had troubles with the charging ports in any Samsung device I've had. They're products are Sleek and Fancy yet they have colorful options here and there as well. I absolutely love the Note and S Series they're my go-to's. My Laptop is a Samsung too and my TV as well. Never had a bad purchase.
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone, but glitches too frequently
on March 13, 2023
Posted by: Luke110
[This review was collected as part of a promotion.] Apps constantly crash and I have trouble doing basic things like texting and making phone calls. I use it for photos and that works well. I use it for work but it's unreliable for responding to email since applications crash and are slowed so frequently.
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
Hi Luke110... Thank you for your feedback of the Samsung Galaxy S22 Ultra. Your opinion is important as we continue to innovate and improve on our product design and functionality. I've attached some links that should help concerning the speed of your device, as well as the apps, texts, calls and emails not working properly. Also below is Samsung Support. Please reach out to them if you need any additional assistance. Thank you for being a valued customer. -Bethany
App is crashing or not working on Samsung phone or tablet
Galaxy phone is unable to make or receive calls (samsung.com)
Messages on Samsung phone are slow, do not send, or cannot be received
Unable to send or receive emails on Samsung phone
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
App is crashing or not working on Samsung phone or tablet
Galaxy phone is unable to make or receive calls (samsung.com)
Messages on Samsung phone are slow, do not send, or cannot be received
Unable to send or receive emails on Samsung phone
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever had
on March 13, 2023
Posted by: Vancouverdoc
[This review was collected as part of a promotion.] My Samsung galaxy S22 ultra is like a computer, since I have a, I don't use my computer at all, is actually much better than the computer and with DEX more so.
I'm extremely happy with it and the cameras are amazing!
We are living the future with Samsung
I'm extremely happy with it and the cameras are amazing!
We are living the future with Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
This product is my mom life saver
on March 13, 2023
Posted by: Butterflygirl4d09
[This review was collected as part of a promotion.] I use my phone for my everyday life I can quickly talk to it and and to my list being a mom I tend to have a lot on my mind so to be able to add something I forgot to a list because it popped in my head while driving to pick my son up because thank God I set that reminder to pick him up before I head to the grocery store. To the kids mode so I can control what my son is interacting with. Being able to scan things to figure out what they are. The zoom is so awesome I secretly use it to keep an eye on my son at the park giving him the illusion of independence and a little freedom. I've always been a note user so I was a little skeptical of the new mix but I'm able to scan documents fill out forms to immediately be able to email and send out. As a mom this phone is my mom reminding me to drink water tracking my steps it's everything I need all in one single place I left my purse at home rushing one day and finally had to use the pay feature and what a life saver because as a mom I'm most of the time running around like a chicken with no brain and this device helps to keep my life moving
Written by a customer while visiting Samsung US