Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
3 out of 5
3
Good . . . But -
on March 13, 2023
Posted by: KWPrice
[This review was collected as part of a promotion.] The screen is great, but to use it to is fullest requires a great deal of charging.
The battery simply isn't up to the power requirement of using the package at its full capacity.
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi KWPrice... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your assessment as we continue to innovate and improve on the design and functionality of our products. I've attached some links, and a video from our YouTube channel that should help to increase the battery life of your device. Please reach out to Samsung Support, also below, for any additional assistance. Thank you for being a valued customer. -Bethany
Samsung Support: How to extend battery life
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's great!
on March 13, 2023
Posted by: WillyBaoBao
[This review was collected as part of a promotion.] Using for work. Great for emails, powerpoint editing, excel sheets and video calls.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and reliable!
on March 13, 2023
Posted by: Dancingporter
[This review was collected as part of a promotion.] I use for work, personal and everything in-between!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera
on March 13, 2023
Posted by: Champ772003
[This review was collected as part of a promotion.] This phone is all together great. There's no lagging in performance there know software problems. What I really love about this phone is the camera. My wife has an iphone 13pro and she has me take the pictures hands down better.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet!
on March 13, 2023
Posted by: Msvick
[This review was collected as part of a promotion.] Love to stream videos, so seemless and keeping in touch. The Spen is the key to everything,playing Wordle, making lists and jotting down notes or numbers. So versatile. And I am Old.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome memory storage.
on March 13, 2023
Posted by: Jinx39
[This review was collected as part of a promotion.] I have always loved Samsung phones and this one is one of the best that I have ever had the privilege of owning. I use my phone for gaming. The battery is great for the type of game that I play. The graphics are so good that I will probably keep this phone even after my lease is up and it is paid for. I can connect to my computer with this phone and also my Samsung tablet. It does a great job with the pictures that I take. And it pairs really well with my gaming earbuds. Also pairs really fast with my car.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features
on March 13, 2023
Posted by: Love2healy
[This review was collected as part of a promotion.] Camera is incredible, storage is so spacious. Sometimes runs slower depending on needing updates. Great phone overall would never switch back to iphone.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best Galax phone ever
on March 13, 2023
Posted by: Asralli
[This review was collected as part of a promotion.] I'm using the galaxy mobile almost 7 year. This model is one of the best ever galaxy with pen feature. And l'm using this my personal laptop doing all kind of day to day activities.
Only feature I'm missing is the external memory card slot . Apart from very things looks very great
Written by a customer while visiting Samsung US
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