Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great device, not perfect
on March 13, 2023
Posted by: Ec06473
[This review was collected as part of a promotion.] round glass screen is negative and battery life is ok
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and excellent battery life
on March 13, 2023
Posted by: Caro02
[This review was collected as part of a promotion.] Aside from day-to-day use, I use the device primarily for streaming movies and shows. I love the larger screen size of the S22 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
3
This product underwhelms
on March 13, 2023
Posted by: LoyalGalaxy1
[This review was collected as part of a promotion.] I use my phone for work and personal use. It had everything a heavy user could want, unfortunately it's performance is underwhelming. I regularly experience
*Speaker cuts out
*Camera lag
*Dropped calls
*Speaker cuts out
*Camera lag
*Dropped calls
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
Hi LoyalGalaxy1... Thank you for your review of the Samsung Galaxy S22 Ultra. Your input is valuable as we strive to innovate and improve on our products design and functionality. I've attached some links that should help concerning the speakers, camera and dropped calls you've experienced. Please feel free to reach out to Samsung Support, attached below, if we can be of any further assistance. Thank you for being a valued customer. -Bethany
Dropped calls on a Samsung phone
Speaker not working on Samsung phone
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Use the Camera app on the Galaxy S22 series (samsung.com)
smsng.us/Samsung-Support
Dropped calls on a Samsung phone
Speaker not working on Samsung phone
Camera modes and settings on Galaxy phones and tablets
Issues with Camera app on Samsung phone or tablet
Use the Camera app on the Galaxy S22 series (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for videos , photo and games
on March 13, 2023
Posted by: Samsungultrayeah
[This review was collected as part of a promotion.] Love the camera is the most used featurenon my phone
Written by a customer while visiting Samsung US
Customer Rating
5
A Real All-In-One Device
on March 13, 2023
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I have ALWAYS been a Galaxy device owner from phones to tablets to watches and televisions. My latest acquisition of the Galaxy S22 Ultra does not disappoint. This phone does it all and then some with awesome and powerful multitasking functions like edge panels, One Handed Operation+, Theme Park, and Good Lock.
The pictures and videos I have taken with the camera are visually stunning, I am able to remove the S-Pen to remotely control the phone in a number of apps, and I can write notes even if the phone is locked.
When it comes to playing games and videos, split screen is a life saver. I can play my games, watch you tube, navigate on Maps, and text simultaneously. Don't even get me started about how happy I am that I can control everything in my hone with SmartThings from my S22, a truly amazing device.
Written by a customer while visiting Samsung US
Customer Rating
5
My tiny computer
on March 13, 2023
Posted by: geri74
[This review was collected as part of a promotion.] I use my phone probably 16 hours a day. It's my first choice for phone useage, GPS driving, computing, games, reading books, watching movies and programs, socializing, photo taking and photo storage, shopping, and so much more. I I have no desire to ever change companies, or type of phone. So handy to have the stylist in the phone. Along with my daily calendar. It is very much like carrying a small computer with me. Also easy to print forms I need from it.
Written by a customer while visiting Samsung US
Customer Rating
4
Loyal note user
on March 13, 2023
Posted by: Terris
[This review was collected as part of a promotion.] Like anyone else I use my phone for EVERYTHING. I've had every note model except for 2 of them. Like everything in the world, they don't make em like they used to. While the cameras on all phones are making leaps and bounds, I think that's a lil unnecessary. If I wanted a crazy good camera, that's what I'd buy. I'd like some new phone features over constantly evolving cameras. My phone lags alot, has some kind of issue that prevents it from getting the great 5g service my carrier promises (full 5g uc service but failing texts and having to manually download mms msgs to name a major one) and is in beta mode after an "update" preventing me to use certain payment apps. I wish there were more cool color options. I also wish it was still called the note for nostalgia sake but despite all the things I don't love, I'll still always be galaxy over apple.
Written by a customer while visiting Samsung US
Customer Rating
5
Is an amazing device
on March 13, 2023
Posted by: MikeB31
[This review was collected as part of a promotion.] Is an amazing device use it for everything and the battery life and camera are great. Plus the speakers.
Written by a customer while visiting Samsung US