Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Best smartphone, fast, durable, and nice looking
on March 13, 2023
Posted by: AlexC13
[This review was collected as part of a promotion.] I love my samsung s22 ultra, it is fast, big battery for all day. It has an impressive camera. It constantly receives Samsung updates. It has a built-in stylus that comes in handy. The screen refresh rate is 120hz and very bright. Finally the phone it self looks clean and stylish.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Samsung S22 Ultra!
on March 13, 2023
Posted by: AaronW5
[This review was collected as part of a promotion.] I love this phone. Since I have gotten it (came from LG V60 which has too many software issues) I have been extremely impressed by this phone. It consistently gives me great performance and little to no software problems. I am happy to have this phone and don't expect needing to upgrade for some time!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this Device
on March 13, 2023
Posted by: Daburg83
[This review was collected as part of a promotion.] I use my device for talking on the phone, watching tv, having access to the internet, playing games on the phone, and reading the Bible through the Bible app called Holy Bible.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great features, bad quality
on March 13, 2023
Posted by: Rafdoc
[This review was collected as part of a promotion.] I use my phone for work, too keep in touch, to read news, to take pictures, to navigate, to find places to go, just about everything.
It's perfect for all of the above, when it's working. Ever since an Android update, it's been prone to crashing and resetting.
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hi Rafdoc... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your input as we continue to innovate and improve on the design and functionality of our products. I've attached a couple links that should help with the crashing and restarting you've experienced. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany

Samsung phone freezes and crashes
Samsung phone or tablet reboots repeatedly
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Powerful Camera
on March 13, 2023
Posted by: jlcarroll72
[This review was collected as part of a promotion.] Everything included on this phone is amazing. I just wish Samsung would stop taking away features from the top of the line phones. I want the ability to swap microsd cards again. Bring back the headphone jack. Bring back the IR blaster. The Note 9 even had a feature to check your hearbeat. These features just made the Galaxy phones so different than Apple. Now Samsung Galaxy phones are becoming an Apple device but with a better camera.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great user ability
on March 13, 2023
Posted by: Love2play
[This review was collected as part of a promotion.] Games, streaming, and internet searches.
Has good internal storage
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent experience
on March 13, 2023
Posted by: SammyFan
[This review was collected as part of a promotion.] I bought this phone too replace my Google pixel 6. This phone has exceeded my expectations. It has all the features my pixel 6 had and much more. From Bixby text call to all the awesome camera features like pro mode and raw mode. Samsung health is a big help to me as I have to exercise daily for health reasons. I would definitely recommend this to anybody looking for an ultimate experience!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good for gaming.
on March 13, 2023
Posted by: Dremag
[This review was collected as part of a promotion.] Liking how well it runs while gaming and the frames while playing is as well.
Written by a customer while visiting Samsung US
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