Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
I like the phone
on March 13, 2023
Posted by: Francrubn127
[This review was collected as part of a promotion.] I like the s22 ultra is a very good phone and has a good camera to take a good picture
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S22 ULTRA - great phone / GLASS &LCD very fragile.
on March 13, 2023
Posted by: Tino85
[This review was collected as part of a promotion.] i use my S22 ULTRA for everything (well i used to) streaming, gaming, cast movies to my TV. it very fast but you not drop it or have it in you back pocket
ive had multiple SAMSUNG PHONE and this one by phone is the first one to break - phone fell from 2-3 feet onto the grass and the screen cracked
i ve dropped my s9 multiple times and sat on when ive left it on my truck seat and nothing. No cracks or chips. after 4months of spending 1500 on pre-ordering the S22 ULTRA - it broke before then everything was great
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hi Tino85... Thank you for your input of the Samsung Galaxy S22 Ultra. Your feedback is welcome as we continue to innovate and improve on our product design and functionally. I've attached the link to Samsung Repair Services. Often, they are able to accommodate in home, or walk-in services for your convenience, so please reach out to them for assistance. with your screen. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has been great
on March 13, 2023
Posted by: Galx4Life
[This review was collected as part of a promotion.] I've been rocking this phone for over a year now. I typically upgrade every year but had no real reason to this time around. The phone has been able to handle everything I throw at it. My only complaint is that I wish my battery lasted a little longer. I can get through most of the day but I'm usually babying it by the afternoon.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone, bad battery
on March 13, 2023
Posted by: Mattgfx
[This review was collected as part of a promotion.] I love the phone but the battery leaves me desiring much more. I consistently have to put it on the charger through the middle of the day to get thru to the night.
Response from Samsung USBy Bethany, Social Commerce, March 15, 2023
Hi Mattgfx... Thank you for your feedback of the Samsung Galaxy S22 Ultra. Your opinion is important as we strive to innovate and improve on our product design and functionality. Below are some links, as well as a YouTube video, that should help elongate the battery life of your device. Please reach out to Samsung Support if we can be of any further assistance. Thank you for being a valued customer. -Bethany

Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung Support: How to extend battery life
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most Powerful Galaxy Phone Yet
on March 13, 2023
Posted by: porterh
[This review was collected as part of a promotion.] This phone has surprising speed and processing, paired excellently with its quad-camera set up that are sure to capture beautiful photos for you.
With this being said, pictures can be taken in just about any lighting. Portrait mode and all your favorite camera features are all present!
The sleek design to the phone (not to mention it comes in a huge array of colors) is sure to satisfy you. A curved display, with sharp edges to the device create a timeless build that is sure to catch eyes.
Samsungs latest Software is incredibly smooth and integrated well. Animations are solid and quite satisfying as well. The UI itself is easy to traverse!
Security is important! The S22 Ultra hosts impressivly speedy yet secure facial recognition and ultrasonic fingerprint reader to keep your device as your own.
The addition of the S-Pen helps tremendously with editing pictures or videos. Even taking notes or drawing can be fun with this addition!
The S22 Ultra boasts an impressive amount of storage and ram that it becomes an actual challenge to fill up completely... no more "Low storage notifications"!
The one downside to this phone is its delicate glass display... it is incredible against drops at just about any height, but the downside to that is it can get pretty scratched up. Luckily such scratches are only seen if you're looking for them.
This phone has so many cool features that are an endless expanse to discover! The S22 Ultra will not disappoint you. :)
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone...Very happy
on March 13, 2023
Posted by: Bubba3
[This review was collected as part of a promotion.] Capable and fast. Does everything pretty well. Fantastic camera.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S22 Ultra
on March 13, 2023
Posted by: labonfoster
[This review was collected as part of a promotion.] I've had my Galaxy s22 Ultra for about a year now. My phone still give me optimal performance and still looks good. I'm not giving my phone up anytime soon. It does everything I need to do and then some.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy s22 ultra
on March 13, 2023
Posted by: Khurram
[This review was collected as part of a promotion.] After about 6 months, The phone is still great I love to scream the speakers are great however after the phone goes on a underground subway it struggles to reconnect once you're back above ground it takes a long time. Other than that the battery charges relatively quickly and lasts a decent time.
Written by a customer while visiting Samsung US
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