Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Best phone I've ever had
on March 21, 2023
Posted by: DekayTactical
[This review was collected as part of a promotion.] I was surprised at the features this phone hadn't I had the S10 and hadn't made the jump to 5G but I don't regret it it at all. I Record videos for YouTube and found that the camera has to be the best feature. From editing to shutter, I couldn't believe how much better the S22 Ultra was. The screen to the pen are a plus in my book. When I'm not editing or recording, I like to stream music, videos and audio books and the 5G is perfect without lag but that's probably just the area I live in.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Review for S22
on March 21, 2023
Posted by: Ohsosaramarie
[This review was collected as part of a promotion.] I have had this ohike for going on about 8 months. It has been an absolutely adore this phone! The screen is magnificent! The camera, there are no words, but I will attempt to muster something together. My favorite thing about the camera is I love taking amazing pictures of nature. This phone has 100% replaced any cameras that I used to use. Its my favorite thing about this phone. I have, in hand and at the ready, for any moment at any time. It's incredible having a camera that can literally zoom in on the moon or capable of zooming in on the smallest drop of water on a beautiful flower. This phone is worth the investment just for the camera alone! Not having to pack any extra equipment, because this phones camera does all of it on it's own, has been an amazing experience! Thank you Samsung!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This S pen feature is amazing!
on March 21, 2023
Posted by: Luv2playGames
[This review was collected as part of a promotion.] The S pen was intimidating at first, now I know how it works its so much more than a smart pen. This phone helps keep my life on track! Love it.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera capabilities.
on March 21, 2023
Posted by: Carlitoz
[This review was collected as part of a promotion.] One yeas past, this phone is still great to use. The camera capabilities are great. Great features.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I want in a samsung phone and more
on March 21, 2023
Posted by: Leonidas
[This review was collected as part of a promotion.] I mainly use it for work and streaming music on the go which this phone makes signing work documents fun and cool with the S-pen and streaming music is no problem also love the storage at 512gb way more storage than any Apple phone at the same price awesome job samsung one of my favorite phones from this company
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really love the Spen!
on March 21, 2023
Posted by: Marie79
[This review was collected as part of a promotion.] I used to be an IPhone gal but I really really like my Galaxy Note 10. The pen is freaking awesome! I am now an bona-fide android user for life.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera!
on March 21, 2023
Posted by: Crystal
[This review was collected as part of a promotion.] I've only ever owned Samsung Galaxy phones. Before I get a new phone I always research what phones have the features that are important to me which is camera and photo quality. The s22 has one of the best cameras you can get on a phone in my opinion. I love the new expert raw feature that just came out and the fact that I'm able to take beautiful night photos and astrophotography with just a smart phone!
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Phone only lasted 45 days
on March 21, 2023
Posted by: Mmares00
[This review was collected as part of a promotion.] Coming from a Galaxy Note 20 ultra this phone is slower when turning on and opening apps. The camera quality also is not the same. I bought the phone about 45 days ago and was listening to music on Spotify and it shorted out and never came back on. Verizon tested it and said it was defective and replaced it with a reconditioned phone instead of a new one. I was not happy about that considering I had just bought it. I hope they bring back the Note phones and will definitely switch back.
Response from Samsung USBy Bethany, Social Commerce, March 30, 2023
Hi Mmares00... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached Samsung Support below. Please reach out if we can be of any assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
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