Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
The best phone I have ever owned, hands down!
on March 13, 2023
Posted by: RanDad
[This review was collected as part of a promotion.] I've been through many phones in my life. I usually upgrade every year because I'm unhappy with my current phone for whatever reason, usually performance, and I'm looking for a better experience. I've now had the S22 Ultra for a year and have zero desire to replace it, which is uncommon for me. Performance, battery life, camera, features, have all kept me impressed from day 1 until today. Samsung knocked it out of the park with the S22 Ultra!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Photos are great
on March 13, 2023
Posted by: photo1
[This review was collected as part of a promotion.] Phone takes amazing photos and videos. The night photos come out amazing in low light.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Glitchy at times
on March 13, 2023
Posted by: Upgradetime
[This review was collected as part of a promotion.] The phone is great. It just freezes sometimes and I have to restart it. Probably should have opted for the higher storage option
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The perfect phone you can own ever
on March 13, 2023
Posted by: Guaricool
[This review was collected as part of a promotion.] This devices it's really good. Excellent display for gaming and watch streaming videos and movies. Has a really good performance and always maintain a good temperature.
I love the Colors in the display, the resolution.
The Camera is excellent you can take the bests shots like a professional 👌.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is a amazing even after a year
on March 13, 2023
Posted by: Sdoan87
[This review was collected as part of a promotion.] I switch between iPhone and Samsung a lot but not anymore. The camera in this is better than the latest iPhone 14 pro even though it's a bit older. Taking pictures with the s pen is amazing too. It gave me an opportunity to grab a great soldier. Any time I need a confidence boost I look at it. Samsung is head and shoulders above the competition when it comes to the user experience. Being able to customize almost anything is an experience on a whole other level. Example: when my s pen comes out, the sound I have set up is yoshi's egg breaking from Super Mario. Can't do that on any other phone. Samsung app stores goes hand and hand with device giving you a wide choice between always on displays, fonts, themes, and the list goes on. This is something other reviewers online, with the exception of the GOAT FLOSSY CARTER, fail to talk about.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
awesome product with few flaws
on March 13, 2023
Posted by: AYORUZ
[This review was collected as part of a promotion.] Gaming,work normal usage, device works awesome the only flaw I have is I own a case wallet and a plastic credit card has damaged the glass/screen, I think it should be a lot stronger for the price of the device
Response from Samsung USBy Bethany, Social Commerce, March 18, 2023
Hi AYORUZ... Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your thoughts as we strive to give our consumers the best in design and functionality. Below I've attached a link to a screen protector that will fit your screen. Please reach out to Samsung Support, also below, if we can be of any additional assistance. Thank you for being a valued customer. -Bethany

Galaxy S22 Ultra Screen Protector Mobile Accessories - EF-US908CTEGUS | Samsung US
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another amazing improvement to samsung phones
on March 13, 2023
Posted by: Macrohack
[This review was collected as part of a promotion.] My phone is my life, I work in IT and use it all day every day. This phone can do it all and quick at that. I can move from app to app and back without and delay or hassel. I'm glad I went with the s22 ultra over any other phone.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing
on March 13, 2023
Posted by: Jmullen
[This review was collected as part of a promotion.] I haven't found a single thing about my phone that I don't like. It's not too heavy. The camera is amazing. Fast processor. Hi resolution screen
Written by a customer while visiting Samsung US
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