Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,684 Reviews)
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,608 out of
1,863)
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Large display
on March 13, 2023
Posted by: Ragarr
[This review was collected as part of a promotion.] The pen as usual is usually forgotten about until it pops out and you notice it.
The camera on day 1 through the first year was absolutely fantastic. Once the s23 was being released the photo quality started dropping.
Powerful phone still. Good battery life.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s22 ultra
on March 13, 2023
Posted by: LoveSG
[This review was collected as part of a promotion.] This is the beat phone I have ever owned. It has EVERYTHING I need and more. It's fun and very useful and helpful to all my needs. Photos are awesome. Video calls are perfect, and speed of usage us unbelievably great! Storage is perfect and the screen visuals are so great!! I am so happy with this phone. I ended up buying the tablet and earbuds, and I am just as happy with these products that all work together! Samsung is THE BEST!
Written by a customer while visiting Samsung US
Customer Rating
5
S22 Ultra 5g
on March 13, 2023
Posted by: Ponyomamon
[This review was collected as part of a promotion.] Beautiful screen, snappy with amazing camera and magical S-pen!
Written by a customer while visiting Samsung US
Customer Rating
3
Great product but have to clear cash data often
on March 13, 2023
Posted by: Q744525
[This review was collected as part of a promotion.] Everything is great with device, however, I ran into a lot of connectivity issues and have to clear the cash data almost everytime after I scroll through social media to have it run smoothly, which is not convenient.
Response from Samsung USBy Bethany, Social Commerce, March 21, 2023
Hello Q744525... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've linked some articles that should help with the connectivity, and with your social media apps not working properly. Please contact Samsung Support, also below, if we can be of any further assistance.
App is crashing or not working on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
App is crashing or not working on Samsung phone or tablet
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
S22 ultra review
on March 13, 2023
Posted by: Swifty
[This review was collected as part of a promotion.] I use my phone for gaming and for web searching as well as applications for my business
Written by a customer while visiting Samsung US
Customer Rating
5
Unexpected S22 Ultra
on March 13, 2023
Posted by: MnGalaxyGuy
[This review was collected as part of a promotion.] I went in to get the screen fixed on my S21 Ultra. When I got there I discovered I was eligible for an upgrade and bang! S22 Ultra in my hands. It has been flawless since day one. All the minor corrections needed for the S21-U to be better had been made, and I couldn't be happier. I plan to keep it until it does of natural causes.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall
on March 13, 2023
Posted by: SkyyMyst
[This review was collected as part of a promotion.] This is my Daily device that is heavily used throughout the day for everything from navigation to phone calls and gaming. Device preforms above expectations in every aspect. The camera on this is amazing quality especially the night shots. Device runs smoothly and consistently. Upgraded from the note 9 which I loved. Overall I would definitely recommend this Device for anyone looking for a solid phone with the capability to do everything a phone should with a few bonuses added in on top of it.
Written by a customer while visiting Samsung US
Customer Rating
3
Ok until last update
on March 13, 2023
Posted by: Arizonabuys
[This review was collected as part of a promotion.] Since the recent update, my phone is having trouble connecting to wifi.
Response from Samsung USBy Bethany, Social Commerce, March 16, 2023
Hi Arizonabuys... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should help concerning the connectivity of your device. If you need any further assistance, please don't hesitate in reaching out to Samsung Support, which I've also below. Thank you for being a valued customer. -Bethany
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Galaxy phone or tablet Wi-Fi connection issues (samsung.com)
Issues with mobile network connection on Samsung phone or tablet
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US