Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5 out of 5
4.5
(4,684 Reviews)
Open Ratings Snapshot
Rating breakdown 4,684 reviews
5 Stars
3,473
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product. 
(
1,608 out of 1,863
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Amazing smartphone
on March 22, 2023
Posted by: Eamp92
[This review was collected as part of a promotion.] Everything what you need, s22 ultra have it, camera sound, software, updates all the time. Amazing cellphone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is so easy to use
on March 22, 2023
Posted by: Love2care
[This review was collected as part of a promotion.] The ease of all the applications is amazing. I use it for my landscaping company. The pictures are always amazing.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S22ultra5g
on March 22, 2023
Posted by: Mayramayra
[This review was collected as part of a promotion.] My Samsung s22ultra is great for streaming games videos anything you could imagine. I love taking pictures .and this phone has by far the best camera that I have ever worked with out of a million devices
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall good phone
on March 22, 2023
Posted by: Wilbur
[This review was collected as part of a promotion.] Takes awesome pictures and videos. So many applications to use that could only be used with a laptop before. Text messages get hung up sometimes and have to be resent.
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Garbage
on March 22, 2023
Posted by: Dr fini
I purchased the phone for the camera. I never had a good clear shot. Every video is shaky. Every pic is poorly lit, grainy or hazy.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Bethany, Social Commerce, March 30, 2023
Hi Dr fini... We appreciate you taking the time to review the Samsung Galaxy S22 Ultra. We value your feedback as we continue to innovate and improve on the design and functionality of our products. I've attached some links that should help you achieve the perfect shot. Feel free to reach out to Samsung Support if we can be of any additional assistance. Thank you for being a valued customer. -Bethany

Issues with Camera app on Samsung phone or tablet
Camera modes and settings on Galaxy phones and tablets
Use the Camera app on the Galaxy S22 series (samsung.com)
Galaxy phone or tablet camera does not focus on the subject (samsung.com)
Galaxy phone or tablet photos and videos are blurry or dark (samsung.com)
smsng.us/Samsung-Support

Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android phone until the S22 came out
on March 22, 2023
Posted by: Renegade
[This review was collected as part of a promotion.] I and a long time Samsung user. I started with the Captivate. Once I started with the Note series I stayed with it, except for one year with the Pixel. The S22 Ultra is a great phone. It checks as all the boxes. Can't beat it, unless you get the S22.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s22 ultra
on March 22, 2023
Posted by: Crissybabii
[This review was collected as part of a promotion.] I need to upgrade my phone to a 5g phone and I always liked the galaxy notes. I was told the s22 ultra has the note capabilities. So I decided to get that phone, and it lived up to my expectations. Easy to use, especially Microsoft Word and excel, which I tend to use often. The pictures and videos on the phone comes out great.. best choice I made and have no regrets.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great premium phone.
on March 22, 2023
Posted by: Gabyomar2000
[This review was collected as part of a promotion.] I am a truck driver and I use as my daily phone for navigation purposes. I never had any problem opening multiple applications and split my screen and use all opening apps at the same time.
The camera is awesome, I love recording videos and when I playing on my Samsung tv I'm really an joining watching and impressive how sharp the videos are.
Written by a customer while visiting Samsung US
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