Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Customer Rating
4
Overall Very Good Ear buds
on September 21, 2020
Posted by: LRollin
from Illinois, United States
[This review was collected as part of a promotion.] The fit and finish is top notch. Fits really well in my ear. The sound is also very good, however I tend to crank the volume up higher while in the gym. The volume could be louder.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Incredible Sound for an Ear Bud
on September 20, 2020
Posted by: Baynes
from Cincinnati, OH, United States
[This review was collected as part of a promotion.] I use ear buds all day long to play music while I work and these are AMAZING! The charge case is small and recharges the buds quickly. I would recommend these to anyone.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Doesn't disappoint!
on September 17, 2020
Posted by: TootsMatt
from Bronx, NY, United States
[This review was collected as part of a promotion.] I got these a few weeks ago and they're amazing. Easy Bluetooth pairing, easy button controls, and sound quality just right if you love some bass. Sometimes I wish the volume could be louder but that's just me.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I really adore these buds
on September 15, 2020
Posted by: Tedschaumburg
from Chicago, IL, United States
[This review was collected as part of a promotion.] I really adore these buds, they are so easy to take anywhere, and I like the look (mat black finish) feel (like they could be an alloy material and do not feel cheap in any way) and the sound is decent as well. I think these are much nicer than similar products available that I have tried. I found I was able to use the right ear bud separately if I need to save some battery life.
I do use these often and they are especially appropriate when I'm just wanting to appreciate some music while not having to deal with a wired earbud. The battery life seems good to me as I never had them die while using, so battery life seems very respectable (rated at 5 hours but I got better results). Due to the design I would recommend be cautions to keep these very clean and the case closed when not in use to prevent contaminates from the charging points as it would be hard to clean from the case’s deep wells. This would probably be an issue with any ear buds that are this style simply due to the design.
I have not been able to use these in the gym due to COVID, but have found these can fall out if I bend over or am not in a vertical position or just multi-tasking, though they stay in going for a walk of jog as long as I don’t bend over so there is a possibility that they could fall out and roll under something. This has happened a few times, but they are so durable that no damage occurred. I would probably not use these on a bike ride or other situations in which these could be dropped and hard to retrieve. In conclusion I really like these, and they are so easy to use and take with anywhere. To reiterate they are so easy to pair, use and take along anywhere. These are my new favorite ear buds, and based on my usage so far I think these will last me a long time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Decent all around.
on September 12, 2020
Posted by: Pelon91
from Okeechobee, FL, United States
[This review was collected as part of a promotion.] I think these are great not perfect but very solid. Battery life is around 4-5 hours. I use these for work so I only have one in at a time (my favorite feature about these) so when the battery gets low I just pop it in the charging case and use the other. Sound quality is decent. I see some reviews complaing about lack of bass ( but these aren't subwoofers) I just messed with the equalizer on my phone and it helped alot. The only thing I can really complain about is that these dont come with anything to secure them in your ear. I'm constantly moving at work and I was afraid I might lose one so I used a piece from my old headphones as you can see in the pictures.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
on September 12, 2020
Posted by: Rodriguez
Had earbuds for 3 weeks know the left earbud doesn't even connect with the bluetooth
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Support, Customer Service, September 13, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 225TWS did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Excellent bluetooth ear buds!
on September 12, 2020
Posted by: djteddymac
from Minneapolis, MN
Been looking at the 225's for a while.
I'm not a fan of the silicon earplug-style ear buds, and these are the perfect solution.
Sound quality is much better than expected! Incredible bass for this type of earphone! My only gripe is the volume doesn't go as high as I'd prefer, but it's definitely not a deal breaker.
Bluetooth range is amazing! Definitely much better than anything else I've owned in this regard.
Battery life is decent, but I also bought them with the understanding that a tiny battery isn't going to last a long time.
I love the fact that right or left can be used independently if needed.
Have had no complaints of issues with phone calls either.
Another great product from JBL!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very Comfortable!
on September 11, 2020
Posted by: JackFitz80
from Kendall Park, NJ
[This review was collected as part of a promotion.] Received these buds as a promotional gift. Very easy to set them up and sync to my IPhone. Like the color, very comfortable in the ears. Controls for answering phone calls are very accessible. Listening to music is a wonderful. Bass sound is awesome right out of the box, will also get better after about 10 hours of use. Battery life is very good for music with plenty left for talking on the phone. Great value for the average price, much more affordable than the IPods. Would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting jbl.com