Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Customer Rating
5
Good product
on February 12, 2021
Posted by: Alexram
from Reno nv
I love my product I use jbl from 1982 sound spekears
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Surprising quality
on February 12, 2021
Posted by: BennyC
from Tampa, FL
Purchased one st for myself and after a definite pleasing experience, purchase a second pair for my wife as a Xmas present. Quality sound, long lasting battery and flawless bloodroots connectivity definitely these are a set of earbuds to have.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
on February 9, 2021
Posted by: Ginge
from Frisco, TX
Bought these to replace my air pods after those started having issues. These JBL ear buds fit the same as the air pods; both feel comfortable and don’t fall out of my ear. I’d say the JBL’s sound is clearer and the button on the ear buds functions way better than the air pods’ touch sensor ever did.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Just ok...
on February 9, 2021
Posted by: JKeely76
from Pa
These sound alright for the most part, but don't stay in my ears very well. I definitely expected them to sound better for the price.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Service, Chastine at Customer Service, February 10, 2021
We appreciate the feedback you've provided with our JBL Tune 225TWS. Please note that when wearing the headphones the stem has to be diagonal to your jaw. For visual reference, please see our Quick Start Guide here: https://bit.ly/3cVqkbM
Written by a customer while visiting jbl.com
Customer Rating
4
Great for the price
on February 9, 2021
Posted by: PaulD7336
from MI
I don't usually do reviews but made an exception this time. For the price, the 225 was a good deal. Sound quality was acceptable. JBL does not advertise as waterproof. I can attest that they are. I left one in my pants pocket and it went through a full was cycle. Found it on the bottom of the washer after emptying it. I left it on the counter to dry over night and it still works perfectly. I also like the fact that I can use just one at a time. I only use for phone calls so can get 5-6 hours of talk time. BTW, more talk time then my friends Apple Air Pods. Only reason I didn't give 5 stars is that there is no volume control or app for that. Still highly recommend.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great range of tone, favors phone pairing HEAVILY
on February 8, 2021
Posted by: GMP1077
from Chicago
Recently picked these up as an alternate for times when my main set needs to charge, or if I want to save space on a day trip -- it also helps that I'm previewing them for a relative who is scouting versatile earbuds. They excel in small form factor design and a sleek matte finish. Audio quality is great, but there's a niggling 2% room that prevents a great "noise canceling" feel. The device performs well on audio and video calls, and the access to rechargability is a huge 'PLUS'.
***
However, the process to pair this device to a PC is less forgiving. I've read through my manual and quick-start guide and there's no mention of the 'PIN' the computer will request. Message boards led me to try the '0000' '1111' and '1234' combinations, but those did not prove successful.
***
However, the process to pair this device to a PC is less forgiving. I've read through my manual and quick-start guide and there's no mention of the 'PIN' the computer will request. Message boards led me to try the '0000' '1111' and '1234' combinations, but those did not prove successful.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound
on February 5, 2021
Posted by: Anonymous
from Oklahoma
They fit comfortably. Sound great and overall are awesome
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Sound is great! Fitting- not so much
on January 11, 2021
Posted by: Days
The sound is AMAZING! I can actually feel the bass and hear it clearly. Only down side is these don’t fit my in my ears properly so it does not cancel outside noise. I wish there were pieces that can be switched out according to user so that it would fit in my ear correctly without falling out
I would recommend this to a friend!
Response from jbl.comBy JBL, Customer Support, January 14, 2021
We appreciate the feedback you've provided to us. We understand that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com