Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Customer Rating
5
Amazing product and speedy delivery!
on February 16, 2021
Posted by: Jazzipantz
from MASSACHUSETTS
So happy I tried these out! They are awesome !Great product for a great price!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good looking but....
on February 15, 2021
Posted by: greyaaron
from El Paso
I am happy with my 225TWS, they look great and sounds good, but the negative issue is that they keep falling off from my ears.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Too loud
on February 14, 2021
Posted by: Jared L
These wireless earbuds are WAY too loud, even on the lowest setting. The design seems pretty good, but their volume makes it too uncomfortable to wear.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, February 16, 2021
If you're using Google Assistant or Siri, you can give them a voice command to lower the volume to 30%. If you're not using these applications and you've set the volume on the source device (smartphones, tablets, etc.) to the lowest level and still find the audio too loud, please contact our customer support for us to do some troubleshooting on the headphones. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Gift
on February 14, 2021
Posted by: Jerri B
from Maryland
Awesome Christmas gift for hubby. As good as apple air-pods and cheaper. Shop smarter not harder. Lol!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Left earbud volume is very low
on February 14, 2021
Posted by: Ahmed1181
from New Jersey
I bought this product about a month and a half ago and the left earbud's volume is very low
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, February 16, 2021
We would like to get more information to help you out with your JBL Tune 225TWS, please fill out the self help service link so we can assist you:https://bit.ly/3hH8oBR
Written by a customer while visiting jbl.com
Customer Rating
3
Sound quality is inconsistent
on February 14, 2021
Posted by: elessar
from Kansas City
I enjoy using these headphones for listening to podcasts while I work or listening to music while I exercise. It works well for this. But I've found the quality is horrible for phone calls. The connectivity with my phone seems to be hit or miss at times and the sound cuts out or is delayed.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, February 16, 2021
We would like to get more information to help you out on your JBL Tune 225TWS, please fill out the self help service link so we can assist you:https://bit.ly/3hH8oBR
Written by a customer while visiting jbl.com
Customer Rating
1
on February 14, 2021
Posted by: Kf44
from Tel aviv, ISR
My charger stopped workinh after a week and they declined to ship a new one
No, I would not recommend this to a friend.
Response from jbl.comBy Alvin, Lifestyle Department , February 16, 2021
Please contact our distributor for Israel for assistance in checking your options: BUG Multisystems Tel: 1-700-707-202 e-mail: support@bug.co.il
Written by a customer while visiting jbl.com
Customer Rating
5
Hmm
on February 12, 2021
Posted by: No nickaname
from Somewhere
2nd time I bought JBL, first time I was not happy with them. This pair were amazing
I would recommend this to a friend!
Written by a customer while visiting jbl.com