Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Customer Rating
5
Great wireless headphones
on March 15, 2021
Posted by: Alily
I bought these for my son and he loves everything about them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Amazing
on March 15, 2021
Posted by: Hahacapman
These headphones are amazing. They fit in your ear nicely without giving you an unpleasant feeling. The battery does last for awhile. I charge the charging case every 3-4 days. The volume for music is great. The only issue I have is the volume for phone calls. You can barely hear the other party to the point that it's easier to use the phone ear piece. Other than that it's a great purchase.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Good and bad
on March 10, 2021
Posted by: Cherie
from Richmond, Va
I purchased my headphones over a month ago and that were really great for the first couple of weeks. Now the sound quality has gone down a lot and I don’t use them that often. I can barely hear my music or movies and I’m a little disappointed with that!
No, I would not recommend this to a friend.
Response from jbl.comBy Jem at Customer Support, Customer Support, March 11, 2021
Thank you for taking the time to provide us with your feedback. We'd like to work with you directly so we could try some troubleshooting with your JBL Tune 225TWS. Please reach out to our Customer Support at https://bit.ly/2Jc8wJp
Written by a customer while visiting jbl.com
Customer Rating
3
Too big for my ears
on March 3, 2021
Posted by: Ladyt0963
from Boston, MA
I have no complaints about the sound but I couldn't keep them in because the head was too big for my ears. The pain was greater than the sound.
Response from jbl.comBy Jem at Customer Support, Customer Support, March 4, 2021
We appreciate the feedback you've provided to us. We're sorry to hear that the comfortability of our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department
Written by a customer while visiting jbl.com
Customer Rating
5
Really good overall!!
on February 21, 2021
Posted by: endy68mt
from Milan, Italy
Overall, they are really good and for their price I personally believe that there is no better earbud than these. The only small con is that they may be slightly uncomfortable for the first few days.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Sound quality is great for music but not for phone
on February 19, 2021
Posted by: Sab42
from Florida
I bought these hoping they would fit my tiny ears. And they do and the music quality sounds great but using them for a phone call not so much. wish that was better cuz that's really mainly what I need it for. I've only used a handful of times so I'll give him a few more tries
I would recommend this to a friend!
Response from jbl.comBy Mario at Customer Service, Customer Support, February 21, 2021
We appreciate the feedback you've provided to us on our JBL Tune 225 TWS. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/3hH8oBR
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing product and price.
on February 17, 2021
Posted by: fernie21z
from Los angeles
Great quality,sounds really good and very comfortable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound!
on February 16, 2021
Posted by: Kmzinssar
from Esperance, NY
Great product for the price. I connect them to my computer via bluetooth and use them instead of a gaming headset.
I would recommend this to a friend!
Written by a customer while visiting jbl.com