Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Customer Rating
5
Awesome All-Around Earbuds!
on September 2, 2021
Posted by: golfcat87
from Missoula, MT
[This review was collected as part of a promotion.] These earbuds do a lot with a little. The charging case is compact enough to fit in your pocket without standing out (very comparable to an iPods case).
Sound is very impressive for such a small, and affordable set. I use these between the office, gym, golf course, and even wore them listening to podcasts to fall asleep and they managed to stand up to each task without question.
My biggest issue with earbuds like these has always been how they fit in my ears, but the curvature at the top allows for them to rest easily without having to force them in (like some silicone-tipped earbuds) or have some large contraption to keep them from falling out (i.e. Powerbeats).
Overall, and specifically for the price point, these are truly good quality, all-around earbuds that can perform a number of functions and have a solid battery life to keep the user happy all day.
Sound is very impressive for such a small, and affordable set. I use these between the office, gym, golf course, and even wore them listening to podcasts to fall asleep and they managed to stand up to each task without question.
My biggest issue with earbuds like these has always been how they fit in my ears, but the curvature at the top allows for them to rest easily without having to force them in (like some silicone-tipped earbuds) or have some large contraption to keep them from falling out (i.e. Powerbeats).
Overall, and specifically for the price point, these are truly good quality, all-around earbuds that can perform a number of functions and have a solid battery life to keep the user happy all day.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
A Good Set of Headphones With Some Minor Issues
on September 2, 2021
Posted by: Jim B
[This review was collected as part of a promotion.] The JBL Tune 225TWS are well sounding basic wireless headphones. They're light weight appear to have a good build quality and have a well-designed storage and charging case. Sound quality is clear and crisp and makes listening to music very enjoyable. They provide about 4 hours of continuous play. Bluetooth connectivity works very well with portable devices but tends to be a little cranky with my windows laptop. I’m thinking that this is a problem with my laptop and not the headphones.
On the downside, they don't have any on-board volume controls and don’t seem to have any noise reduction capability. Their latency is also quite high on PC and mobile devices, which could be annoying if you plan on watching videos while wearing these earbuds. One other issue that I personally have with these headphones is they tend to not stay in place, even when sitting. I solved this problem by finding a pair of rubber tips that fit these earbuds and this has vastly improved the stability problem for me. However, I must remove the rubber tips in order to charge the headphones, which is a real hassle. Perhaps these could be provided in future models.
On the downside, they don't have any on-board volume controls and don’t seem to have any noise reduction capability. Their latency is also quite high on PC and mobile devices, which could be annoying if you plan on watching videos while wearing these earbuds. One other issue that I personally have with these headphones is they tend to not stay in place, even when sitting. I solved this problem by finding a pair of rubber tips that fit these earbuds and this has vastly improved the stability problem for me. However, I must remove the rubber tips in order to charge the headphones, which is a real hassle. Perhaps these could be provided in future models.
In summary they are a great looking good sounding pair of headphones that have excellent build quality and very good battery life. They are a good value and I really enjoy using them for phone calls and listening to music.
Written by a customer while visiting jbl.com
Customer Rating
3
Zero Cables
on September 2, 2021
Posted by: Frankenstein
[This review was collected as part of a promotion.] JBL products are usually excellent in quality and sound. But the Tune 225TWS is not that I can honestly say is recommended. I find that they are very uncomfortable to use in the ear, and falls out way too easily. The sound is excellent but since they didn’t come with ear tips for comfort and fit, I can’t comfortably wear them. Rubber or silicone ear tips should of come in the package to help prevent the buds from falling out! Otherwise, great features and sound.
Response from jbl.comBy Paul at Customer Support, Customer Support, September 2, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 225TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Good sound for a small set of ear phones. Deep bas
on September 2, 2021
Posted by: Coach
from Hudson valley, NY
[This review was collected as part of a promotion.] Great battery life, last a few days for me on one charge. Small and compact. Comfortable fit in the ear. Would recommend to a friend. Easy to take along anywhere. Durable case fits well in charger box.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great Bluetooth for everyday use
on September 2, 2021
Posted by: MpWillow
from Chicago
[This review was collected as part of a promotion.] I have me used 225TWS for the past two weeks and so far satisfied with the earbud. I mostly use when I am at office.The sound of quality is good and also phone call quality is good also. I like the feature where you can connect one side earbud while the other is being charged. I prefer one ear open so I can listen to surround sound not thru microphone on some transparent mode
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Quality at a great price
on September 2, 2021
Posted by: Leephi
from California
[This review was collected as part of a promotion.] Overall a good option for anyone looking for this style (airpod type) that's not too expensive but offers JBL quality. The unit has a good overall sound quality but some may say a little bass lacking if that's what you are looking for. Battery is good and connects easily with devices. Fit is nice and comfortable and seem to stay in during moderate activity. Overall a solid in ear device that is packed with JBL quality without breaking the bank. The overall look is very high end too!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Lightweight, clear, crisp earbuds
on September 2, 2021
Posted by: JSFOhio
from Ohio
[This review was collected as part of a promotion.] Very lightweight, but powerful earbuds. Great quality when on phone calls or playing games, those on the other end couldn't tell I was wearing earbuds. The music quality is what you would expect from a JBL product. They are not noice canceling earbuds but still blocked out a good amount of outside noice when wearing them listening to music. When they are just in the ear, not playing music, you can hear someone talking fine. Again, very lightweight, I almost forgot I was wearing them.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Good but had issues with call
on September 1, 2021
Posted by: Marcus A
from Olive Branch, MS
[This review was collected as part of a promotion.] I like these compared to other earbud type of headphones because they stay in my ear better. There is a feeling sometimes that they are about to fall out but they rarely have. My main issue is the 1 time I used them for a phone call, the person on the other end struggled to hear me at points. Overall though I like them. They connect easily and seem to have good battery life.
I would recommend this to a friend!
Written by a customer while visiting jbl.com